Job Description

CertaPro Painters is a leader in the residential and commercial painting industry. We are a national organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client. We are growing and need help to keep up with the demand. OFFICE ASSOCIATE POSITION OVERVIEW:

· Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.

· Represent CertaPro Painters to all suppliers, customers, applicants, employees, etc. so as to differentiate ourselves from our competition and to further enhance our ‘Brand of Certainty’.

· Service all prospective customers and customers with the objective of meeting/exceeding their painting needs and building customers for life.

· Service all employees with the objective of meeting/exceeding their needs and building an employee for life.

· Ensure that all tasks are completed in a timely and professional manner.

· Develop a close working relationship with the General Manager (GM), Sales Associate(s) and the Production Associate(s) to ensure that all expectations set with the employees and customers are met.

· Live the Values of CertaPro Painters:

Do whatever it takes for the customer and our team's success We are Respectful, Honest and Trustworthy We do what we say we are going to do Always strive for greatness

Fulfill the obligations of the essential functions; Marketing, Sales, Production, Financial, Administrative, Human Resource and Personal Development as outlined below.

OFFICE ASSOCIATE RESPONSIBILITIES:

· Update and keep CRM accurate daily like status, updating customer information, etc.

· Answer the phones and coordinate messages and tasks.

· Prepare weekly analysis of results in preparation for Goal Setting and Review (GS&R) with supervisor.

· Create and maintain any reports requested by direct supervisor.

· Create sales packages, send and schedule estimates for Sales Associates

· Schedule crews and painting projects.

· Send estimate follow up letters to customers with Sales Associate’s direction.

· Schedule appointments for Sales Associates.

· Ensure all marketing tactics are executed as per the Company’s Annual Marketing Plan.

· Ensure all customer mailing lists are up to date.

· Perform commercial telemarketing(as needed)

· Maintain inventory and update all point of sale material.

· Order materials and supplies as needed.

· Enter Annual Financial Plan (AFP) into QuickBooks.

· Issue Purchase Orders (PO’s).

· Pay all bills + Maintain all files.

· Manage paperwork for new hires and terminated employees.

· Conduct constant follow ups with customers.

· Maintain professional office environment with safety and sanitation protocols.

· Participate in regional or national on-going training conferences/meetings and company functions

OFFICE ASSOCIATE QUALIFICATIONS/CERTIFICATIONS:

· High school diploma or GED

· College degree a plus

· Experienced with social media and digital marketing

· Organized and detailed oriented

· Knowledge of Microsoft office packages

· Proficiency in QuickBooks (preferred)

· Excellent verbal and written communication skills

· Excellent organizational and time management skills

· 3+ years of Office Assistant experience (preferred)

OFFICE ASSOCIATE BENEFITS/COMPENSATION: Competitive hourly pay based on experience-Discussed during interview. Vacation 401k Medical-Dental-Vision insurance Phone and computer Vehicle use expense if needed (travel would be limited) Location: 809 Lakeview Street, Kannapolis, NC 28083 Job Types: Full-time

Location: 809 Lakeview Street, Kannapolis, NC 28083

Job Type: Full-time

Pay: 40k-45k based on experience in Construction office experience

Location: 809 Lakeview Street, Kannapolis, NC 28083

Company Description

CertaPro Painters is the most referred painting company in North America! We provide painting services for interior, exterior, residential and commercial projects. Each franchise is locally owned and operated!