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Office Administrator

CertaPro Painters of Yorba Linda, CA

Office Administrator

Anaheim, CA
Full Time
Paid
  • Responsibilities

    We are looking for an Office Administrator to join our high performing team and help us continue our unprecedented growth! CertaPro Painters® specializes in beautifying both residential and commercial buildings; painting both interiors & exteriors of properties; homes, office buildings, warehouses, multi-family properties, retain centers, churches, hotel/hospitality, etc. Our continued success and growth was built on the foundation of delivering a "Brand of Certainty" to our customers – Certainty of a job well done. We focus on the fine details of every project and most importantly, we focus on our client’s needs and make sure that we earn "Customers for Life". The office administrator position requires great communication skills, administrative & multi-tasking abilities, prioritization skills, and a high sense of urgency.

    Position Overview:

    Provide customer service & administrative support for upcoming & current paint projects.

    Provide support to team members doing functions related to Production, Marketing, & Sales

    Service all customers and employees with the objective of meeting/exceeding their needs.

    Grow into the office manager role and the "glue" that holds our team together.

    Responsibilities:

    Project Scheduling / Production Schedule / Communicating with Customers & Sales

    Communicate & Answer Customer Questions

    Employee Painter Scheduling & Communication

    Administrative functions for invoicing, job costing, data entry & admin office duties

    Update CRM system daily - Lead entry, Project Updating, Schedule Updating

    Ensure all customer mailing lists are up to date.

    Conduct constant follow ups with customers.

    Participate in "company paid" Local, Regional & National Training & Conferences (minimal travel)

    Assist with Social Media Campaigns, Website Content, and Online Appointment Scheduling

    Manage paperwork for applicants, new hires and terminated employees.

    Qualifications/Certifications:

    High school diploma or GED (College degree a plus)

    Bi-lingual (Spanish preferred)

    Organized & Detailed oriented / a Multi-Tasker

    Knowledge of Microsoft Word & Excel

    Excellent verbal and written communication skills

    Experienced with social media and digital marketing

    Excellent organizational and time management skills

    Although office hours are expected in mornings and early afternoons, we are flexible to those that have school age children. Our CertaPro Painters® office is in Anaheim, CA.

    Compensation: $950.00 - $1,150.00 per week (based on experience)

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.