Why Ralph's Joy of Living

We are a family owned business right here in Tiffin, and our customers have been with us for generations. That loyal customer base means a steady, predictable flow of service work instead of feast-or-famine weeks, and our performance bonus means the better you are at your craft, the more you take home. If you are a certified appliance tech in the Tiffin or Findlay area who is tired of being a number at a national chain, come talk to us.

Job Summary

Ralph's is hiring an experienced, certified Appliance Service Technician to join our service team. You will be the face of our store in our customers' homes, installing, maintaining, and repairing appliances with the quality and care our name is built on. You also help grow the business by spotting opportunities for additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

What You'll Do

Install home appliances and equipment

Accurately diagnose and repair appliances in the customer's home, including refrigerators, ranges, cooktops, wall ovens, dishwashers, washers, and dryers

Complete both warranty and non-warranty service calls, documenting findings, parts, and labor accurately

Provide cost estimates for repairs and installations, and collect payment or payment information for work performed

Order and track parts, then follow up with customers to schedule return visits

Keep your service vehicle clean, organized, and properly stocked

Follow all safety procedures for electrical, gas, and refrigerant work

Cross-train and help out in related positions as needed

What You Bring

Current appliance technician certification is required (NASTeC, PSA/UASA, EPA Section 608, or manufacturer factory certification)

Proven hands-on experience diagnosing and repairing major household appliances

You live in or can commute daily to the Tiffin or Findlay, Ohio area

A professional, courteous presence in customers' homes

Your own basic set of hand tools

Valid driver's license with a clean record

At least 18 years of age

Comfortable using tablet-based technology

Physical Requirements

Ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds occasionally without assistance, and the physical ability to perform strenuous work under varied circumstances

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.