Job Description

We are looking for an accomplished and driven CLIENT SERVICES RECEPTIONIST to join our growing team!

ESSENTIAL FUNCTIONS:

• Responsible for answering telephones, screen and/or forwards phone calls to appropriate personnel or department.

• Responsible for greeting guests in a professional, friendly, and hospitable manner. Determines nature and purpose of visit and notifies or escorts visitors to specific personnel or department.

• Keep a current record of all visitors’ whereabouts with the facility.

• Ensures outgoing mail is sent out in a timely manner.

• Responsible for the distribution of all mail and incoming faxes to appropriate personnel.

• Receive supply lists from all departments and orders office supplies weekly and distributes supplies to appropriate departments.

• Maintains inventory for the administrative office.

• File and maintain client records as needed.

• Enter and verify data into LIMS in a timely and accurate manner.

• Provide general office support as needed and requested.

• Responsible for the upkeep of the Front Office, Lobby and/or Conference Room.

• Professionally administer all front desk activities in a timely and courteous manner.

• Maintain the copy room and maintenance required.

• Receive supply lists from all departments and order office supplies weekly. Distribute supplies to appropriate departments and maintain an inventory.

• Proactively looking for ways to assist employees/departments and/or management.

• Other duties as required.

POSITION REQUIREMENTS:

• High school diploma or G.E.D. certificate.

• Giving full attention when conversing with a guest/employee, understanding the points and asking/answering questions as needed.

• Multi-task in a fast paced, deadline-oriented environment.

• Minimum three (3) years’ experience in both numeric and alpha data entry, preferably in a lab environment with some LIMs experience.

• Minimum of three years experience as a front desk receptionist in a dynamic environment.

• Communicating effectively in writing as appropriate for the needs of the audience. Understanding written sentences and paragraphs in work related documents.

• Excellent computer skills. Microsoft Office required.

• Must be able to lift 25 lbs.

We value our employees as they are the key to our success. Our commitment to your success is enhanced by a competitive salary with an extensive benefits package. We work to maintain a progressive and collaborative work environment where we empower people and provide them with opportunities to develop their long-term career.

Certified Group is one of the largest and independent laboratories in the nation and is located in California, Illinois, New York, Virginia, and Texas. Each of our laboratories has its own area of expertise and is acknowledged as a leader in the field of food, cosmetics, and nutraceuticals safety and analysis.

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

Company Description

Certified Group is one of the largest independent laboratories, comprised of four nationally recognized laboratories. Located in New York, Illinois, Texas, Southern and Northern California, each of these laboratories has developed its own area of expertise and is an acknowledged leader in the field of food safety and analysis.