Bring Your Passion

The Certified Medical Assistant will support our medical office and clinical staff by performing essential tasks in both patient care and administrative roles. This position requires a strong background in clinical assistance, including phlebotomy, medication administration, and general office duties. The ideal candidate will also provide support in telepsychiatry sessions and help manage medication inventory and prescription refill coordination.

Build Your Purpose

Position Description

Carolina Outreach, a trusted partner of ncgCARE, is one of North Carolina's leading providers of community-based behavioral health services. Serving the central and east-central regions, we are dedicated to delivering evidence-based mental health and wellness support to children and adults. Our diverse service offerings include school-based therapy, outpatient treatment, psychiatric evaluations, community support, and substance abuse services, allowing us to respond to the unique and evolving needs of the communities we serve.

Position Overview

We are seeking a full-time Certified Medical Assistant (CCMA/AAMA) to join our Durham team. In this role, you will play a crucial role in supporting both medical and administrative functions within our behavioral health clinic, ensuring a smooth and responsive experience for clients and medical staff alike. If you are a compassionate and skilled Certified Medical Assistant (CNA certification not accepted), with experience in phlebotomy and a current CPR certification, this is an opportunity to contribute to meaningful care in a community-focused environment.

compensation: $19.10 - $21.68 hourly

Key Responsibilities

• Clinical Support:

  • Assist in medical office visits, take vital signs, and perform phlebotomy and specimen processing.
  • Conduct CLIA-waived testing and administer intramuscular injections as needed.
  • Manage sample medication inventory and coordinate prescription refills and prior authorizations.
  • Assist with telepsychiatry appointments, ensuring all equipment and patient setups are complete.

• Medication and Treatment Coordination:

  • Maintain Medical Administration Records (MAR) for injectable medications.
  • Track Clozapine patients, coordinate lab screenings, and communicate results to providers and pharmacies to ensure continuity of care.
  • Manage proper medication disposal procedures for agency stock.

• Administrative Support:

  • Provide administrative support for medical office activities, including patient scheduling and communication.
  • Assist with inventory management and stock of medical supplies.
  • Coordinate medical record requests from previous facilities and support patient education initiatives.

• Team Collaboration:

  • Support providers and clinical staff with prescription refill requests and additional tasks as needed.
  • Travel to other clinic locations as needed to ensure consistent patient care across sites.

• Certification: Certified Medical Assistant (CCMA or AAMA required); CNA certification is not accepted.
• Experience: Proven experience in phlebotomy; prior behavioral health or medical office experience is preferred.
• Certification: Current CPR certification required.
• Skills: Strong organizational skills, attention to detail, and a commitment to patient-centered care.

Why Join Carolina Outreach?

• Competitive Pay: Salary that reflects your experience and dedication.
• Comprehensive Benefits: Health, dental, and vision insurance, FSA/HSA options, and a 401(k) retirement plan.
• Supplemental Coverage: Voluntary benefits such as Accident, Critical Illness, and Short-Term Disability insurance.
• Growth Opportunities: Access to professional development and training, with potential for career advancement.

Join Our Team Today!

If you are a dedicated Certified Medical Assistant with a passion for supporting community mental health, we encourage you to apply today and become a key part of our Carolina Outreach team in Fayetteville.

Apply Now and make a difference in the lives of those we serve!

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

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ncgCARE and all partner affiliates maintain a drug-free workplace.