Benefits:

401(k) matching

Training & development

Opportunity for advancement

Paid time off

Position Summary We are seeking a Certified Peer Support Specialist (Hybrid) to provide recovery-focused support, care coordination, and engagement services to individuals receiving behavioral health treatment. This role combines remote telehealth support with periodic in-person or community-based interaction, helping patients build coping skills, access resources, and remain connected to their care team. The ideal candidate is recovery-oriented, compassionate, organized, and experienced in behavioral health peer support services.

Key Responsibilities

Peer Support & Patient Engagement

Provide individual peer support using lived experience and recovery principles

Encourage hope, resilience, self-advocacy, and wellness planning

Assist patients with goal setting, coping strategies, and community reintegration

Support adherence to treatment plans and appointment attendance

Care Coordination

Collaborate with therapists, psychiatric providers, and care team members

Assist with referrals to community resources, housing, employment, and social services

Conduct follow-up outreach and wellness check-ins

Document services accurately within the EMR

Telehealth & Hybrid Support

Deliver services via secure telehealth platforms

Participate in occasional in-person meetings, trainings, or community outreach (as applicable)

Maintain HIPAA compliance and professional boundaries at all times

Qualifications

Required

Active Certified Peer Support Specialist (CPSS) credential in North Carolina

Personal lived experience with mental health and/or substance use recovery

High school diploma or equivalent

Strong communication, empathy, and interpersonal skills

Ability to work in a hybrid (remote + in-person/community) environment

Basic computer skills and EMR documentation ability

Preferred

Experience in mental health, substance use, or behavioral health settings

Knowledge of community resources and recovery systems of care

Experience providing telehealth peer support

CPR/First Aid certification

Core Competencies

Recovery-oriented and trauma-informed approach

Cultural humility and patient-centered care

Professional boundaries and confidentiality

Organization, reliability, and teamwork

Flexible work from home options available.