Benefits:

continuing education

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

We are seeking a Certified Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Gurnee, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

· MUST have a minimum of at least 6 months in a similar role.

· MUST have a certification for Medical Assistant. Uncertified candidates with experience are encouraged to apply but must have the required 6 months in a similar position and be able to obtain the MA certificate within 6 months.

· MUST speak Spanish.

Hours of operations:

This is a Full-time position with the following hours:

Monday – Friday 8:00 am – 4:00 pm

Responsibilities:

Patient Reception and Recovery Room:

· Efficiently manage patient check-in and check-out processes.

· Accurately verify patient information and insurance details.

· Schedule and manage patient appointments.

· Address billing inquiries and process payments.

· Follow directions of OR Nurse Manager.

Clinical Support · Prepare the examination room and main cleanliness.

· Accurately take and record vital signs.

· Assist providers with medical procedures.

· Perform basic diagnostic tests as needed.

Patient Care and Education · Provide high-quality patient education regarding procedures and care.

· Communicate effectively and empathically with patients.

Documentation and Records Management · Maintain accurate documentation in electronic health records (EHR)

· Prepare and organize patient records and charts.

· Complete forms related to worker’s compensation and personal injury cases.

Care Coordination · Coordinate patient care with other healthcare providers.

· Follow up on referrals and external medical records.

· Contribute to case management and care planning.

Specialized Tasks · Assist with occupational health assessments and documentation.

Communication and Coordination · Facilitate effective communication between staff and providers.

· Act as a liaison to ensure smooth clinic operations.

Training and Development · Participate in ongoing training sessions.

· Assist in training new FD/MA staff.

Quality Assurance and Improvement · Engage in quality improvement initiatives.

· Provide feedback to improve office procedures.

Key Competencies: · Attention to detail and organizational skills

· Excellent verbal and written communication skills

· Ability to multitask in a fast-paced environment

· Strong interpersonal and teamwork abilities

Benefits and Perks: If full time hours are met. · AFLAC insurance: Available after 90 days of employment.

· Health, Vision and Dental after 90 days of employment, Employer will pay 50%

· 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.

· 401K Matching

1% non-contributing match provided by the company.

Up to 4% match with employee contributions after 1 year of employment.

What we are looking for: · A warm, approachable personality with a customer-focused mindset.

· Ability to multitask and prioritize in a fast-paced environment.

· A team player who can also work independently.

· Reliable and punctual with a strong work ethic.

Pay range: · Pay $ 19.00 - $ 22.00 an hour

Location: Integrated Pain Management

3900 Washington Street

Suite U

Gurnee, IL 60031