Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Training & development
Vision insurance
We are seeking a Certified Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Joliet, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.
Experience Required:
Must have a minimum of at least 6 months in a similar role.
A certification as a Medical Assistant is required
Must speak Spanish.
We welcome students to apply with an MA certificate within 90 days of being hired
Hours of operations:
This is a Full-time position with the following hours:
Monday - Friday 8:00 am to 4:00 pm
Responsibilities:
Patient Reception and Recovery Room: Efficiently manage patient check-in and check-out processes.
Accurately verify patient information and insurance details.
Schedule and manage patient appointments.
Address billing inquiries and process payments.
Follow directions of OR Nurse Manager.
Clinical Support
Prepare the examination room and main cleanliness.
Accurately take and record vital signs.
Assist providers with medical procedures.
Perform basic diagnostic tests as needed.
Patient Care and Education Provide high-quality patient education regarding procedures and care.
Communicate effectively and empathically with patients.
Documentation and Records Management Maintain accurate documentation in electronic health records (EHR)
Prepare and organize patient records and charts.
Complete forms related to worker’s compensation and personal injury cases.
Care Coordination Coordinate patient care with other healthcare providers.
Follow up on referrals and external medical records.
Contribute to case management and care planning.
Specialized Tasks
Assist with occupational health assessments and documentation.
Communication and Coordination Facilitate effective communication between staff and providers.
Act as a liaison to ensure smooth clinic operations.
Training and Development Participate in ongoing training sessions.
Assist in training new FD/MA staff.
Quality Assurance and Improvement Engage in quality improvement initiatives. Provide feedback to improve office procedures.
Key Competencies: Attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to multitask in a fast-paced environment
Strong interpersonal and teamwork abilities
Benefits and Perks: If full time hours are met. AFLAC insurance: Available after 90 days of employment.
Health, Vision and Dental after 90 days of employment, Employer will pay 50%
5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.
401K Matching:
o 1% non-contributing match provided by the company.
o Up to 4% match with employee contributions after 1 year of employment.
What we are looking for: A warm, approachable personality with a customer-focused mindset.
Ability to multitask and prioritize in a fast-paced environment.
A team player who can also work independently.
Reliable and punctual with a strong work ethic.
Pay range: Pay $ 20.00 – 22.00 an hour
Location: Integrated Pain Management 815 Campus Drive Joliet, IL 60435