Job Description

PROJECT COORDINATOR

FLSA:  NON-EXEMPT

SUMMARY

The Project Coordinator will manage all aspects of key projects as assigned by leadership and stakeholders.   

ESSENTIAL DUTIES AND RESPONSIBILITES

·       Manage day-to-day project development from initiation to completion.

·       Interpret on hand inventory and availability to successfully manage purchase orders and sales orders appropriately

·       Execute order issuance and scheduling activities to achieve on time delivery of store equipment to construction site or installer

·       Actively manages job closeouts with accounting and manager to ensure timely project completion

·       Investigates and resolves issues on behalf of the customer and company.

·       Ensures 100% project execution and timely closure, achieves high customer satisfaction and maintains excellent customer relations. 

·       Document project scope.

·       Organize projects in logical, cost effective, and measurable steps.

·       Track and report project progress on a consistent and accurate basis.

·       Coordinate cross functional activities.

·       Integrate company standards and policies with project requirements.

·       Recommend solutions, implementation, and deployment within project life-cycle, as necessary.

·       Document and report project information, as needed, utilizing appropriate systems.

·       May provide training following project deployment.

·       Document product process and procedure documents.

·       Other duties as assigned.

·       Reliable attendance is a must.

Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       CUSTOMER SERVICE — Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

·       COMPUTERS – Knowledge of computer hardware and software, including applications and programming.

·       DESIGN – Knowledge of design techniques, tools, and principals involved in productions of technical plans, blueprints, drawings, and models

·       LANGUAGE SKILLS: BASIC SKILLS - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization

·       MATHEMATICAL SKILLS: BASIC SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs

·       REASONING ABILITY: BASIC SKILLS - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

·       COMPUTER SKILLS: Word Processing Software – Microsoft Word, Spreadsheet software – Microsoft Excel, Internet Software – Project Portal, Order Processing Systems – Primary Business Systems (PBS) – Order Manager, Other – PBS-RMA Manager, Credit Note Manager, Project Manager, Incident Manager

·       OTHER KNOWLEDGE/SKILLS: Attention to detail, Problem Solving, Customer Service, Proper Email Etiquette, Organizational & Multi-tasking.

EDUCATION AND/OR EXPERIENCE

·       Associate Degree

·       Two years’ prior related work experience

·       Prior project management experience a plus

·       Or Combination of education and experience may be considered.

SUPERVISORY RESPONSIBILITIES

·       Does not supervise staff.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Subject to inside environmental conditions: Protection from weather conditions.

ENVIRONMENTAL, HEALTH AND SAFETY

Employee will follow all Environmental Health and Safety rules that are set forth by the company.

Comments

This job description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments and less significant responsibilities will be performed by the incumbent(s).

This job description also complies with the Corporate Regulations (Policies, Coordination Standards and Competence Regulations of the Group, Division and Location).

Company Description

The Chain Link Services corporate family includes our restaurant chain brand, In Step Foodservice, and our convenience store brand, Turnkey Resources and has been defined / shaped by our decades of commercial foodservice industry experience. With extensive background in servicing all facets of the industry (from schools and hospitals to full service restaurants and convenience stores) we have completed literally thousands of successful installations across North America and beyond. For more information, please visit our website at https://chainlinkservices.com/