Job Description

When Chain onboards a new client, your role is critical to making sure they are successful with Chain software and you are the bridge between the client and our development team. You will perform detailed requirements analysis, data mappings, document processes, and perform some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to both technical and non-technical users. Familiarity with supply chain and logistics operations, systems and EDI standards required.

• Evaluate supply chain business processes, anticipating requirements, and capturing technical solutions.

• Perform requirements analysis to create Statements of Work, User stories, and other technical documentation.

• Review or create customer document specifications. 

• Create data transformation mapping documents.

• Document and communicate the results of your efforts.

• Effectively communicate your insights and plans to cross-functional team members and management.

• Gather critical information from meetings with various stakeholders and produce useful documentation.

• Work closely with Project Management and Development team to provide timely updates.

• Ensure solutions meet business needs and requirements.

• Perform user acceptance testing.

• Configuration, communication setup and testing.

• Monitor deliverables and ensure timely completion of tasks/projects.

• Execute post implementation support on completed projects. 

• You will report to the VP of Solutions.

Qualifications

●    A minimum of 3+ years Supply Chain experience in business analysis or an IT related field. ●    Experience analyzing EDI specifications a plus.  ●    Exceptional analytical and conceptual thinking skills. ●    Advanced technical skills, including familiarity with a wide variety of data file types such as XML and JSON. ●    Excellent documentation skills. ●    Team player willing to collaborate with others to achieve desired outcome. ●    Fundamental analytical and conceptual thinking skills. ●    Excellent planning, organizational, and time management skills. ●    A history of leading and supporting successful projects.  

Additional Information

PROCESS FOR INTERVIEWING

●    Please submit your resume by clicking “I’m Interested” ●    If you don’t have a resume, but are interested and meet the requirements, respond to one of our messages to you over email or LinkedIn. ●    Phone Interview by Michael C. Bertoni - Recruiting Lead at Chain.io ●    Phone Interview with Chain.io VP of Solutions ●    Interview with VP of Solutions and CEO / Founder of Chain.io ●    Offer

CHAIN.IO HEADQUARTERS, COMPENSATION AND BENEFITS OVERVIEW

• Headquarters at 1518 Walnut Street in Philadelphia and is situated in one of the best areas of Philadelphia / Rittenhouse Square and can be easily accessed from SEPTA trains to Suburban Station, SEPTA buses and PATCO.
• Our Brand and Culture is more than how we market our products; it's a way of thinking and a way of acting. It pervades everything we do, from the way we hold meetings, how we write our documentation, to how we present our internal accounting documents. 
• We believe in 3 main principles - Nice, Accessible and Professional at all times.
• Our salary is extremely competitive based on prior skills and experience and we give our employees a flexible work schedule, where you have the ability to work remotely and set your own work hours.
• PTO overview - you are required to use at least 10 days per year with a soft ceiling of 20 days (very flexible if you need to go over).
• We offer you subsidized Health and Dental insurance as well as 401K.
• We give you the opportunity to be reimbursed for conferences and professional development.