Job Description

Changing the world is all in a day's work at Chamberlain Group. Join us at the Chamberlain Group as a SR. MANAGER – DEALER TRAINING & DEVELOPMENT - CONNECTIVITY based in our modern building in Oak Brook, IL!

This position will lead a team of field-based associates with a core mission to reach LiftMaster’s Dealers and Distributors and provide training and information related to CGI’s connected products, subscription services and ecosystem partnership programs and initiatives (Initially the MyQ/Amazon Key in Garage Delivery program). The role will work collaboratively with business stakeholders to define the methods and skills required to ensure LiftMaster Partners adoption of our connected products and subscription services. This position will play a key role in defining the program success metrics and their measurement and will partner with Sales Enablement to develop the necessary training tools and playbooks for LiftMaster Partner success.

SR. MANAGER – DEALER TRAINING & DEVELOPMENT - CONNECTIVITY EXPERIENCE:   

• Bachelor’s Degree in a business discipline
• 10 years of experience in Sales, Sales Enablement, Sales Operations or Sales Training roles
• A strong understanding of Sales life cycles and the impact of effective Sales Enablement on those life cycles; exceptional analytical and conceptual thinking skills with the ability to proactively identify issues and implement mitigation plans; ability to effectively assess and overcome customer concerns and create a win-win outcome
• Strong technical background for engaging with connected products & services and affinity for consumer home automation and related products and services
• Experience in field product sales or account management
• Prior experience managing individuals in a Sales, Sales Training, or Sales Enablement role
• Ability to travel in North America 50% or more of the time

SR. MANAGER – DEALER TRAINING & DEVELOPMENT - CONNECTIVITY RESPONSIBILITIES:

• Act as the company's expert on selling subscription services & connected products
• Work with insights and Marketing team to define target markets ("where to hunt")
• Build robust scaling plan for LiftMaster channels as it relates to connected products and subscription services with initial key focus on Delivery.
• Build "Beta" group of service dealers and define profiles for each
• Identify, prioritize and engage new channels and/or cross selling opportunities to drive incremental growth in Delivery (eg: DISH Network, Home Advisor, Ring Neighborhoods, Task Rabbit, AHS), working with Delivery Team partners to ensure business objectives are met. 
• Work with product owners as additional connected products and subscription services are launched to develop plans for identifying the channels, customer profiles, and cross selling opportunities that will lead to success for these new launches. This would include the training plans and execution for participating LiftMaster Partners.
• Benchmark sales methods against LiftMaster Partner's (customer) adoption process to understand and define what skills, knowledge, process and tools are required by the sales force to drive increased sales effectiveness for subscription services and connected products, share insights with Sales Enablement, Channel Marketing, and Delivery team stakeholders.
• Create and maintain an analysis of LiftMaster Partner's (customer) current skills, processes, and knowledge to identify strengths and areas for development, and draw assistance from CGI’s Sales Enablement team to deliver programs to support Partner development in order to achieve CGI’s strategic initiatives.
• Provide input to Sales Enablement team to create and update sales playbooks based on business strategy, seller feedback and shifting market demands in order to better enable Sales team to sell subscription services and connected products
• Measure and provide feedback to Channel & Sales Enablement teams as to the effectiveness and efficiency of Sales materials across all sales stages related to Connected Products and Delivery.
• Manage the Sales Enablement content library for Delivery and ensure all information is easy to find and readily accessible

FOR IMMEDIATE CONSIDERATION: 

Please submit your resume via our career page at 

http://www.chamberlaingroup.com/careers/

SHARE OUR IMMEDIATE OPENINGS WITH YOUR CIRCLE OF FRIENDS, BUSINESS ASSOCIATES AND FAMILY MEMBERS. WE HAVE AWESOME OPPORTUNITIES.

This opportunity offers a competitive base salary and excellent benefits including medical, dental, vision, 401(k) with company match and in-service bonus, and more! We're an organization who VALUES its human capital and provides support to assist its employees succeed.  

Chamberlain Group is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.