Change Management Consultant

Vergys LLC

Change Management Consultant

New York, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Paid time off

    Looking for big consulting firm experience, but with all the advantages of a small company? Join the Vergys Team!

    Note: Hiring for this position is contingent upon contract award.

    Vergys, LLC ("Vergys") provides strategic, operational, and IT consulting services to C-Suite leaders in federal, public, and private sector organizations. Our capable, results-oriented team partners with clients to expose obstacles, develop effective solutions, and enable breakthroughs that help our clients achieve new levels of success. We have proven strategies based on industry-leading practices that yield the highest return on our clients' investment in us. We value teamwork and collaboration; an entrepreneurial spirit; taking risks and finding new methods; ethical relationships and practices; and pride in delivering quality work. We believe in a holistic, 360-degree approach to professional development that considers the client, company, and personal aspects of work. Being our best selves makes us better equipped to help our clients overcome their most challenging problems.

    We seek an entry-to mid-level human capital professional to fill a key role on a new project supporting a municipal client in New York City (NYC). This project provides a blend of general management consulting, change management, communications, and organizational transformation support.

    The ideal candidate pays exceptional attention to detail, is accountable for achieving desired outcomes for clients, and excels at analyzing large amounts of information and distilling results into practical, straightforward solutions. Additionally, candidates should be comfortable working as part of an established team, willing to manage and complete ongoing project tasks and briefings, and learn to understand client needs related to improving internal processes, industry best practices, and organizational development. You'll interact directly and coordinate with client leadership, internal program team members, and key program stakeholders.

    The position provides project consulting support to assist in managing key organizational or operational functions that support the client’s mission. This role primarily supports a remote engagement model, though key resources may be required for on-site presence in NYC as needed.

    Core Job Responsibilities and Daily Tasks An Associate at Vergys is a role where consultants actively participate in multiple aspects of a project based on interests, skills, client needs, and firm opportunities. Associates work closely with the firm's senior leaders, all of whom come from a traditional background in the "Big Four" consulting firms. Core responsibilities include the following:

    Work closely with the project team and government personnel to prepare, review, revise, and maintain technical project documents (e.g., change impact assessments, strategic communications plans, and cost-benefit analysis)

    Collect and manipulate a variety of data to pinpoint strengths, opportunities, and generate recommendations or conclusions

    Conduct primary research supporting client recommendations

    Synthesize and summarize data, research, or communications (e.g., summary briefings and meeting minutes)

    Collaborating in the development and execution of targeted communication plans, which involves drafting key messages, identifying appropriate channels (e.g., email, intranet, webinars), and ensuring a consistent communication cadence

    Aiding in the creation of innovative communication materials, such as short video snippets, animated GIFs, infographics, and visual roadmaps, to simplify complex information and enhance engagement

    Assisting in implementing pulse surveys and feedback mechanisms to gauge understanding and sentiment after key communications or milestones, allowing for rapid adjustment of strategies

    Contributing to the identification and addressing of potential resistance to change by monitoring feedback and supporting the development of mitigation strategies

    Assisting in creating and maintaining critical project documentation related to change management, such as stakeholder analyses, communication logs, and adoption metrics

    As required, provide draft documentation support in planning, developing, and staffing products such as senior-level briefings, correspondence, reports, databases, and websites

    Review program and customer documentation for accuracy and completeness

    Required Skills and Qualifications: Successful candidates are highly professional, take personal accountability for completing tasks from start to finish, are focused on client success, and demonstrate adaptability and strong initiative while meeting the following qualifications and requirements.

    Bachelor's degree in communications, marketing, political science, organizational psychology, or related field and 3-5 years of professional experience in change management, organizational development, or strategic communications;

    Preferred: 3-5 years of professional experience in change management, organizational development, or strategic communications in a professional services setting

    --OR--

    Master of Business Administration, Master of Public Administration/Policy, Master of Information Management, or Doctorate from an academically rigorous program and 1-3 years of professional experience in change management, organizational development, or strategic communications;

    Preferred: 1-3 years of professional experience in a professional services setting

    Communication Excellence: Exceptional written and verbal communication skills, with a proven ability to convey complex information clearly, concisely, and empathetically to diverse audiences.

    Preferred: Experience developing, delivering, and supporting change management initiatives

    Stakeholder Engagement: A foundational understanding of stakeholder analysis and engagement principles, with the ability to build rapport and foster collaboration.

    Analytical Acumen: Strong analytical and problem-solving abilities, enabling you to contribute to impact and readiness assessments and identify root causes of resistance.

    Content Creation: Experience or aptitude for developing various communication materials, including presentations, written notices, and potentially visual content.

    Technical Proficiency: Demonstrated proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint, Visio). Familiarity with collaboration tools (e.g., Microsoft Teams) and project management software (e.g., JIRA, Smartsheet) is desirable.

    Organizational Prowess: A keen eye for detail and strong organizational skills, ensuring accuracy and efficiency in all tasks.

    Adaptability & Empathy: The ability to adapt to shifting priorities and unforeseen challenges, coupled with a strong sense of empathy to understand and address user concerns during change.

    Professionalism: Disciplined in time management, adheres to deadlines, and can work autonomously to handle multiple projects and a flexible work schedule

    Work Environment This is a service-focused position in a professional service setting. Despite being a remote role, associates will be expected to be available during core business hours and periodically work alongside other team members and our clients, providing high levels of client and team interaction while developing client management skills. Work environments tend to be dynamic and fast-paced, requiring individuals who are flexible, upbeat, collaborative, and self-motivated.

    This is a full-time, entry-to-mid-level remote work position. We offer a competitive benefits package, including training expense reimbursement, health insurance compensation, 401(k), paid time off, and more.

    Compensation: $90,000/annually or $50/hr (as a 1099 employee)

    Work remote temporarily due to COVID-19.