Opportunities available in a fun and fast paced environment, here at Chapman Auto Group! Looking for qualified applicants for Chapman Chevy in the Philly Airport Automall. Applicants must have dynamic customer service and possess excellent organizational, computer, communication and phone skills.

Responsibilities

Handle incoming Internet leads

Follow up on Customer Inquiries with Follow up Outbound calls, texts and emails to potential clients

Understanding customer needs and offer options and product knowledge

Maintain knowledge of product information related to the makes and models of the dealership

Building prospect pipelines

Maintain database of prospective customer information

Work directly with salespeople to ensure that customers are handled once in the showroom

Requirements

BDC or Call Center experience preferred

Must be proficient in Microsoft Office including Outlook, Word and Excel and possess the ability to navigate through multiple windows and multiple software systems

Comfortable making outbound calls, receiving inbound calls, working on a computer and talking to new people for 8 hours a day

Possesses an energetic, outgoing, and friendly demeanor

Persuasive, self-motivated and self-directed with ability to multitask, prioritize, and manage time efficiently

Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client

Job Type: Full Time Position

The Chapman Auto Group is an Equal Opportunity/Affirmative Action Employer dedicated to a policy of compliance with all federal, state, and local laws regarding nondiscrimination in employment. No questions included in our application process are intended to secure information to be used for unlawful purposes.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Consistent with the provisions of the Americans With Disabilities Act (ADA), applicants may request accommodations needed to participate in the application process.