Job Description

We are searching for a very strong customer service professional to fill our Logistics Account Coordinator position. The ideal candidate must be very experienced with Microsoft Excel.

Job duties include, but are not limited to the following:

• Answer phones (multiple calls at once, ask the right questions to be able to transfer to the correct person)
• Mail distribution daily (this includes outgoing mail, overnight packages, incoming mail)
• Interact and establish relationships with suppliers, consumers and freight vendors
• A multi-tasker with pro-active reaction to problems and unusual situations that may occur in dealing with customers.
• Extensive data entry within internal applications as well as tracking of business on external websites for various customers.
• Communicate and serve as liaison between traders, suppliers, consumers and freight vendors along with all other DJJ personnel
• Coordinates and schedules shipments and maintains close follow-up processes
• Negotiates freight rates with truck lines and processes freight invoices
• Coordinates handling, disposition and reporting of rejected shipments
• Coordinates the administration of contractual agreements
• Bill rail cars as well as monitoring shipment movement with railroad websites to ensure delivery schedule accuracy.
• Reviews and analyzes various reports and initiates the handling required to maintain a current status
• Identifies best practices to streamline processes
• Proficient in Microsoft Office products such as Outlook, Excel, Word
• Maintains appropriate records/files by accurately documenting all calls and activities when researching issues for assigned accounts.
• Miscellaneous data entry
• Performs other duties as directed
  1. Office supply ordering
  2. Visitors (internal and external) – be able to greet them professionally and assist them as needed
  3. Maintains truck vendor insurance compliance

This is a great opportunity with anyone with experience and a passion for logistics!