AVAILABILITY REQUIREMENTS: Full-time salaried position. 40 hours per week, Monday through Friday, 8am-5pm. Some weekends and evenings as needed.
- Oversee all training for Support Team Members + Hair and Spa Artists
- Conduct meetings with Hair and Spa Artist trainers to discuss upcoming trends, trainee’s in process, and training needs
- Interview Jr Stylist applicants and oversee Jr Stylist training program
- Develop training materials for new products and services and attend vendor meetings to discuss wants and needs
- Implement and continue to develop the Penzone Self-care initiative
- Evaluates learning programs by tracking and analyzing performance results, conducting surveys, interviews, and/or focus groups.
- Develops and prepares special correspondence, spreadsheets, graphs, charts and other documents required for presentation of data and ROI of training.
- Oversee continuing education and cosmetology board requirements
- Coordinates with Training Coordinator on learning opportunities within the Salons, our Guest Experience Center, and Home Office while maintaining the budget.
- Update content and respond to questions + comments on PENZONE “ONE”.
- Oversee all training for Support Team Members + Hair and Spa Artists
- Conduct meetings with Hair and Spa Artist trainers to discuss upcoming trends, trainee’s in process, and training needs
- Interview Jr Stylist applicants and oversee Jr Stylist training program
- Develop training materials for new products and services and attend vendor meetings to discuss wants and needs
- Implement and continue to develop the Penzone Self-care initiative
- Evaluates learning programs by tracking and analyzing performance results, conducting surveys, interviews, and/or focus groups.
- Develops and prepares special correspondence, spreadsheets, graphs, charts and other documents required for presentation of data and ROI of training.
- Oversee continuing education and cosmetology board requirements
- Coordinates with Training Coordinator on learning opportunities within the Salons, our Guest Experience Center, and Home Office while maintaining the budget.
- Update content and respond to questions + comments on PENZONE “ONE”.
Required Skills
- Bachelor’s degree in related field or 5-7 years related experience.
- Able to take initiative and work with little or no instruction/supervision on varied training and business-related projects.
- Must have strong analytical skills with which to solve various degrees of complex problems.
- Knowledge of the following applications: Outlook, Excel, Word, and PowerPoint.
- Must be highly flexible with the ability to respond to multiple demands and deadlines.
- Knowledge of processes and methods for curriculum and training design, including teaching and instruction for individuals and groups and the measurement of training effects.
- Organize and develop facilitator guides, training procedure manuals.
- The ability to interact well with co-workers and function in a team environment but also be able to work independently with little or no supervision.
- Must have strong interpersonal skills and public speaking abilities.
- Requires someone who loves our Industry and enjoys a fashion forward approach.
Required Experience