Job Description
HEALTHCARE RECRUITER
CLASSIFICATION/STATUS: Exempt, Full Time, Permanent
IMMEDIATE SUPERVISOR: Associate Director of Workforce Development
SUPERVISORY RESPONSIBILITIES: None
WHO YOU ARE:
YOUR ROLE & IMPACT
AS PART OF THE DYNAMIC HUMAN RESOURCES TEAM AT CHARLES RIVER COMMUNITY HEALTH (CRCH), a healthcare practice providing comprehensive and compassionate care to underserved communities, the HEALTHCARE RECRUITER will play a crucial role in acquiring top talent in order to move the mission forward and drive growth. Charles River Community Health has a constant need to quickly fill critical positions that serve our patients and community. The HEALTHCARE RECRUITER is driven, energetic, creative, and hungry for success, meeting the needs of hiring managers across the organization by constantly developing talent pools that they can tap into on short notice. This is a new position for Charles River Community Health, so the HEALTHCARE RECRUITER must have a knack for innovation, be able to effectively communicate their ideas, and be capable of delivering results while the playbook is still being written.
Note: this position may not responsible for recruiting certain clinical providers and/or management positions.
YOUR RESPONSIBILITIES
- Own the full recruiting lifecycle across a variety of open roles, including clinical and non-clinical positions, leading the charge of locating and introducing candidates to CRCH.
- Develop talent pipeline for CRCH’s most commonly-needed positions: Medical Assistants, Dental Assistants, Pharmacy Technicians, Nurses, Call Center Representatives, and Customer Service Representatives.
- Create and execute ad hoc recruitment plans for other, less commonly open positions, as they become available across the organization.
- Cultivate new connections and partnerships for CRCH with training program advisors, career services, and field placement departments at local community colleges, universities, technical schools, etc.
- Utilize LinkedIn and other tools to develop talent that may or may not be actively looking for work.
- Cold call potential sources and leads to produce the best talent selection process and pool.
- Keep talent pools engaged even when we do not have an opening.
- Assess, design, and implement overall recruiting strategy, defining best practices as a key part of overall human resources operations.
- Meet established hiring goals, objectives, and defined metrics.
- Screen all qualified candidates and serve as the first point of contact for all applicants. Summarize feedback, send resumes, and make recommendations to hiring managers based on screening.
- Hold hiring managers accountable for interviewing and making quick hiring decisions.
- Create, provide, and present recruitment status reports to Senior Leadership and Department Heads.
- Conduct periodic local, industry market research to inform recruitment best practices, strategy, and compensation benchmarking.
- Track reasons candidates do not join CRCH, present results monthly, and make recommendations for how to address these barriers.
- In collaboration with the Associate Director of Workforce Development, create, update, and release compelling job descriptions and job specifications in conjunction with hiring managers.
- Collaborate with hiring managers to gain an understanding of comprehensive hiring needs, including job requirements, key competencies, and interview logistics.
- Prepare recruitment materials and post jobs to relevant job boards, colleges, etc.
- Source and recruit active and passive candidates by using databases, social media platforms, social and professional networking, and a strong internal referral initiative.
- Represent CRCH at career fairs, networking functions, community gathering to build talent pool.
- Assess all incoming candidate resumes and job applications, conduct interviews using a variety of selection tools, and manage ongoing candidate communication to appropriately pre-screen candidates, documenting all key variables for future hiring analysis.
- Make recommendations, coordinate on-site interviews, and maintain continued communication with hiring managers, and perform guided tours.
- Manage and share in the improvement of the ATS tracking software to coordinate workflow of candidates for assigned open requisitions.
- Other recruitment duties as assigned.
YOUR QUALIFICATIONS, COMPETENCIES, TRAITS
- Bachelor’s degree required.
- Must have at least two years of experience recruiting in a Boston-area healthcare setting.
- Must have at least two years of experience recruiting administrative, operational, and clinical support roles.
- Must have established history developing innovative recruitment strategies, building healthy pipelines and talent pools, and streamlining processes and creating efficiencies to improve ongoing work.
- Must be aligned with CRCH’s values and understand how quickly filling crucial vacancies is critical to meeting the needs of our patients.
- Must have a belief that everyone, no matter social, cultural, or economic status, should receive superb health care services.
- Must have superb interpersonal, presentation, and sales skills.
- Must have experience working toward and delivering results against defined performance metrics.
- Must be comfortable making cold calls and be able to turn them into meaningful connections.
- Must be able to manage multiple competing priorities and deadlines.
- Must be able to find the balance between hiring quickly and hiring the right person.
- Must be charismatic, engaging, and lively.
- Must understand the organizational value of direct hires versus temp/staffing agencies.
- Must be a continuous learner, self-starter, and confident in their recruitment abilities.
- Must be self-reflective, open to feedback, and able to speak transparently in order to achieve buy-in.
- Must have advanced knowledge of PowerPoint, Excel, Word, and Outlook.
- Must be able to manage confidential and sensitive information.
- Must be able to travel to multiple sites, career and college fairs, and community engagement events.
- Must be able to occasionally work late and/or long hours in order to attend events and/or meet other recruitment needs.
- Experience working in a nonprofit setting preferred, particularly within a CHC.
- Bilingual/bicultural preferred.
WHO WE ARE & WHAT WE DO
CHARLES RIVER COMMUNITY HEALTH’S mission is to improve the health and well-being of the communities of Allston, Brighton, Waltham and surrounding areas by providing quality, compassionate, coordinated care that is patient-centered, family friendly, and community focused.
CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 15,000 patients annually, and 80% of those served are well below the poverty line while over 60% speak in a language other than English.
We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.
We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.
OUR PROMISE
If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as HEALTHCARE RECRUITER rewarding and impactful! You will also find a partner in your career path goals and trajectory!
OUR BENEFITS & PERKS
Medical & Dental Insurance
Short & Long-term Disability Insurance
Generous Paid Time Off
Flexible Spending Account
Employee Assistance Program
Tickets at Work
Health Reimbursement Arrangement
Travel Reimbursement
Professional Development Opportunities
SOLID TRACK RECORD OF DEVELOPING AND PROMOTING EMPLOYEES INTERNALLY!