Job Description

POSITION SUMMARY The Receptionist is responsible for creating a warm and responsive interaction between the facility, the patients, families, and staff. They meet specific administrative needs and provide a full range of support to staff. They must possess tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction. QUALIFICATIONS: Education: High School Diploma required. Experience: Experience in a general office environment is preferred. Previous receptionist position is desired. Core Competencies: Effective communication skills. Dependable and flexible individual with an attention to detail. Abilities in multi-tasking and coordinating. Pleasant telephone voice. Knowledge in computers and electronics, production and processing, personnel and human resources, and telecommunication systems.

FUNCTIONS AND RESPONSIBILITIES

1. Greeting all visitors and staff entering the facility in a courteous, warm, and professional manner and serving as an ambassador for visitors.
2. Maintains supply inventory, monitors needs for reorder, and distributes as needed.
3. Helps maintain clean environment and equipment in the common areas.
4. Receiving incoming phone calls and fax, redirecting to proper staff in a timely manner.
5. Checking and monitoring compliance for name badges and visitor badges policies and procedures.
6. Routinely perform basic typing, filing, and clerical work as requested.
7. Adheres to the corporate compliance program, including confidentiality of HIPAA protected health information.
8. Any other job duties and tasks deemed necessary and appropriate.