Benefits:

Dental insurance

Health insurance

Vision insurance

Chateau Saint Denis Hotel

**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **

Qualifications/Education/Skills:

Strong customer service skills required

Able to keep work area clean, neat, and organized

Must be able to follow guidelines and directions in the kitchen and dining areas

Strong will to assist customer needs and be able to ask for help when needed

Must be well groomed and professional

Must be punctual and reliable

Strong teamwork skills required

Job Purpose:

Responsible for preparing and serving daily breakfast, bar, greeting each guest and ensuring the guests’ are comfortable and overall satisfied along with event staff.

To assist in preparation of food for events and banquets, as needed

Essential Functions: Guest Services

Support guest service as the main focus of the hotel

Interacts with guests

Communicates special requests made by guests

Actively participates in Guest Service Initiatives

Breakfast Operations

Providing personalized service to all guests

Setting up and maintaining the breakfast bar as required by brand standards

Preparing foods such as fresh fruit, coffee and juices from concentrates

Stocking coffee, juice and milk machines or dispensers

Setting up serving dishes/trays, utensils, cups and other paper products

Setting out/arranging cold food, such as pastries, cereals, etc.

Clearing and cleaning tables as they are vacated

Preparing and setting up hot and cold food items

Wiping up spills

Restocking items consistently during the breakfast hours, catered events and for the next day

Washing serving equipment and returning to storage

Returning reusable food supplies to storage

Keeping breakfast/banquet area clean including removing trash, cleaning dining area and kitchen counters, table tops, cabinets and floors

Listening and responding to guests’ requests and complaints

Encourage guests to share their experience online

Follow proper health standards on food prep, storage, sanitation

Other duties as assigned

Event Staff

Must be able to work a flexible schedule

Wear required uniform and be presentable

Maintain a clean and welcoming food area

Must know how to serve for platted dinners

Assist in preparing food for event

Other duties as assigned

Bartending

Must have Louisiana Responsible Vendor Card

Wear required uniform and be presentable

Be able to work a flexible schedule

Maintain a clean, welcoming bar

Ability to work in slow and fast paced environment

Other duties as assigned

Education/Experience

High School Diploma, GED - required

Louisiana Responsible Vendor Card

Must have customer service experience

Work Environment:

Inside office settings, brightly lit

Occasionally working in smoky, loud, and confined areas

Long periods of time on foot

Strong emphasis on weekends