Job Description
The National Account Manager for Checkpoint’s Inventory Control Solutions will help retailers and brand owners become more profitable and efficient. As the National Account Manager, you will be responsible for growth of our solutions leading national retail clients for all Checkpoint Inventory Control Solutions including EAS, RFID and IoT. Reporting to the Vice President of North American Sales, you will own the accounts identified and be responsible for business case development, deliverables, training, communication, revenue growth, and profitability. You may be responsible for managing accounts and / or growing the business by securing new accounts.
JOB DUTIES
- Develop and lead the customer sales strategy, resource coordination, and meeting or exceeding the revenue and profit expectations for designated strategic national accounts.
- Manage revenue and growth opportunities within assigned and new accounts
- Foster long lasting, positive working relationships between the accounts and Checkpoint
- Set the expectation of the “can do” Checkpoint culture of cooperation, coordination, and execution within your accounts.
- Drive collaboration and teamwork between the customer and Checkpoint personnel
- Devise strategies to effectively close the sale of new products and determine a mutually beneficial and profitable pricing structure
- Understand the customer and their needs, and effectively work with product management team to offer insight and intelligence with respect to customer demands
- Conduct account reviews to keep management updated on key progress indicators
- Serve as the primary contact for your accounts
- Ensure complete support and visibility around the company’s highest value customers
- Offer the greater Checkpoint team new insights from your clients that may be transferable to other customer & industries
- Liaise with Product Management, R&D, and Engineering to set and implement strategies for new products and services
- Budget and forecast sales for the customer volume, revenue, and timing
- Research customer’s pain points to review the current trends, identify competition and identify new solution opportunities, and to hold the relevant “Customer Innovation Sessions between customer, LOB’s and R&D and then to drive our Innovation Programs
- Provide first class customer service and care