Chemist/Customer Service Representative

IGK NORTH AMERICA INC

Chemist/Customer Service Representative

Wilmington, DE
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    IGK is looking for a chemist/customer service rep to join our research team and participate in high-level, complex research projects. We seek a qualified candidate who has an expert understanding of lab procedures. They will test chemical substances through various methods to ensure the safety, functionality, and quality of a chemical product. The chemist will also be responsible for generating comprehensive technical reports that provide insight into a project, allowing the team to devleop solutions as needed and conduct any additional tests.

    Objectives of this role:

    Prepare, weigh and use solutions for various laboratory procedures;

    Analyze chemical substances to identify their composition;

    Customize formulas and run tests to improve the quality of a chemical product;

    Draft detailed reports conveying experimental results and presenting findings to other scientists;

    Monitor laboratory equipment to minimize malfunctions and adhere to safety regulation;

    Customer visits for problem shooting and product research development;

    Responsibilities

    Develop and conduct tests for chemical ingredients, substances, and materials;

    Participate in high-level chemical research projects and create improved testing methods;

    Sterilize all used equipment and organize tools in safe areas;

    Use chemical substances or sources like heat and energy to produce reactions;

    Skills and Qualifications

    Bachelor's degree (or equivalent) in chemistry, or other relevant field;

    Strong knowledge of laboratory technology, tools and tests;

    Clear written communication skills to produce accurate lab reports;

    Solid understanding of lab health and safety regulations;

    Exceptional analytical research skills;

    Adequate computer skills;

    Preferred Qualifications

    Experience working in a laboratory setting;

    Additional certifications relevant to region;

    Excellent time-management skills when meeting important deadlines;

    Ability to think strategically and develop effective solutions;

    Expereince in sealant manufacturing is an asset;

    Motivated and a positive attitude a must;

    Assist in customer trials;

    Ready to be available for customer site visits;

    Assist production in new product development;