Job Description

POSITION SUMMARY:

As an N Titleist, you will be responsible for representing our family of companies to the highest level of customer service and satisfaction. You will be working in the post-closing department to assist with smooth transactions experiences for the buyers and sellers.

RESPONSIBILITIES_ AND DUTIES:_

• Maintaining a daily task list (dashboard) within RamQuest on open files with no overdue tasks
• Receive and audit closing packages for accuracy and completeness
• Ensure all closed loan packages and title polices are copied, scanned, and delivered by expected deadline
• Post-closing follow-up for recorded documents and any holdback funds that need to be disbursed
• Completes closing transaction documents by assembling documents; reviewing papers with parties; explaining provisions and procedures; answering questions; checking documents for completeness and accuracy; obtaining signatures.
• Ensure there is accurate and timely filling of applicable closing documents with country clerk offices
• Timely and accurate disbursement of closing funds (checks) via mail and overnight delivery
• Retrieving title policy jackets and maintaining the completed title policy log
• Distributing completed title policies and recorded documents
• Overseeing release tracking and recording for closed files
• Completing escrow deposits via remote deposit, when applicable
• Retrieving information and documents on closed files for clients and customers, as needed
• Maintaining high level of confidentiality regarding customer and client information
• Comply to company underwriting, state guidelines and procedures
• Accountable client satisfaction, quality of work, and maintaining company values
• Building and maintaining new and existing customer and client relationships.
• Assist in other task/duties as need

KNOWLEDGE AND EXPERIENCE REQUIREMENTS:

• High School Diploma (or equivalent) required, College degree preferred 
• Title experience preferred but not required
• Proficient with standard software such as Windows, Word, Excel, and Outlook
• Effective interpersonal, verbal, and written communication skills
• Maintain proper and professional etiquette and appearance.
• Strong attention to details, high degree of accuracy and excellent organizational skills
• Exemplary customer service skills
• Self-discipline, an aptitude for making good decisions and works efficiently under deadlines
• Must be able to handle the pressure of a fast-paced office high work volume
• The ability to work both independently and as a team member
• Knowledgeable in all aspects of escrow, from opening to closing, is required
• Experience working with RamQuest CCEE is a preferred (not required)
• Must have a valid driver’s license and successfully pass a background check

BENEFITS: N Title offers competitive benefits including healthcare coverage, 401(k) contributions, four weeks paid time off (PTO), paid holidays, and more.  N Title is an equal opportunity employer and does not discriminate against applicants or employees. We welcome applications regardless of race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.

Company Description

Chesmar, CLM Mortgage and N Title's strength comes from our company’s associates. They are a group of phenomenally talented, energized adults who are fully engaged in making a difference daily. Everyone at the Chesmar Homes' Enterprise is dedicated to providing and sustaining our culture and creating an atmosphere that is both stimulating and nurturing. Associates take the company’s motto “Setting a Higher Standard” to heart. Each individual agreeing to work for us pledges to help Chesmar, CLM and N Title and everyone associated with the organization – including themselves – “Set a Higher Standard in Everything They Do.” This promise is echoed in the company’s mission and core values. “Good enough” is never good enough for Chesmarians, CLMers and N Titlists!