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Full Time Leadership/Management

Chick-fil-A - Belterra Village

Full Time Leadership/Management

Austin, TX
Full Time
Paid
  • Responsibilities

    CHICK-FIL-A BELTERRA VILLAGE WILL BE OPENING IN EARLY JANUARY 2019. ALL POSITIONS WILL BE FOR OUR NEWEST LOCATION. 

    LOCATION: 165 HARGRAVES, STE L, AUSTIN TX 78737

    ROLE SUMMARY

    Work within the leadership teams in pursuit of excellence in FOH, BOH, & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that CHICK-FIL-A BELTERRA is successful in the following areas:

    • Front of House Operations
    • Back of House Operations
    • Leadership and People Development of Front of House Team
    • Vision and Service Model compliance throughout all areas of oversight.

    GENERAL RESPONSIBILITIES:

    • Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
    • Maintain vision alignment with the Operator and the leadership team
    • Ensure stewardship systems are taking place throughout the restaurant
    • Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
    • Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary.
    • Oversee speed of service and completion of goals.
    • Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.
    • Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

    SKILLS:

    • Strategic thinker, Goal-oriented, Tech-savvy
    • Great communicator both in handling difficult situations and a diverse team.
    • Mature, dependable and results-oriented
    • Ability to work in a team environment
    • Very detailed oriented & keenly observant
    • Professional marketing or communications experience
    • Maintains a number of business and professional community contacts
    • Self-starter, creative and flexible
    • Good business sense, achiever
    • Strong project/time management skills
    • Proven history of consistently performing at a high level
    • Unquestionable integrity and represents Chick-fil-A well
    • Passionate about building relationships with clients
    • Servant spirit with strong sense of stewardship

    SPECIFIC EXPERIENCE:

    • Required: High School Diploma or equivalent
    • Required: Strong analytical and problem solving skills

    PREFERRED QUALIFICATIONS:

    • Bachelor's degree or above, preferably in a business or hospitality
    • Experience as a leader food service operations
    • Years of Experience: 2
    • This person must be skilled in time management.
    • This person must be self-directed and highly organized.
    • This person must master all knowledge and skills of every position in the Restaurant.