L^3 PAID INTERNSHIP (Learn, Lead, Launch)
Located in Wichita, Kansas nestled in the Flint Hills, Chick-fil-A Central and Rock Road is run by Andrew Nelson, who has been a Chick-fil-A Owner/Operator for the past 5 years! Andrew is driven, successful and passionate about growing the business and serving, supporting, and developing his 100+ team members. Andrew and his team are also excited to serve in the community. They embody the mindset of servant leadership, hard work, humility, customer service and hospitality. Join a team that is currently making an impact on each other and our local community.
POSITION OBJECTIVE:
Chick-fil-A Central & Rock Road is seeking Interns who will greatly impact the business. The ultimate goal for this role is to prepare individuals to pursue their own Chick-fil-A franchise or position at Chick-fil-A Corporate after 2 years of rotating through the business. If the individual decides not to pursue Chick-fil-A long term, they will have an amazing resume after completion of the 2 year program. After an initial training period, this leader will rotate through several leadership positions in order to gain experience overseeing all areas of the restaurant business (Hospitality, Kitchen, Drive-Thru, Marketing, HR, Catering, Training, Etc.). After 2 years of rotating through these roles (each 5-6 months), this individual will be fully prepared to apply to Chick-fil-A Corporate’s Leadership Development Program (LDP), a program that Chick-fil-A selects future Operators out of.
POSITION KEY RESPONSIBILITIES:
Rotate through multiple aspects of the business to gain knowledge of the total operation.
Mentor, coach, invest in, and build relationships with diverse team of people.
Actively developing team members (3-4 direct reports; 25-35 team members on payroll).
Own the customer service experience for the store through customer satisfaction surveys.
Celebrate successes while holding team members accountable.
Ongoing evaluation of business needs and streamlining systems/processes for efficiency.
Ensure Chick-fil-A is meeting and exceeding all Chick-fil-A standards.
Build a strong relationship with the Operator and execute Operator’s vision.
COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED
Minimum of a Junior in College through completing a Bachelor’s Degree or higher form of education.
Pursuing Degree in Business Management or Hospitality/Restaurant or Marketing is a plus.
Proven track record of leadership experience (business, athletics, clubs, ministry, etc.).
High emotional intelligence and self-awareness.
Effectively coach and give direction with enthusiasm, positivity, and energy.
Driven leader with growth mindset of continuous improvement.
Go-getter with the ability to think and create value for the business.
Willingness and humility to serve others first and “get in the trenches” with fellow team members—must have the gene of “hospitality.”
Strong Communicator (ability to motivate and lead team members).
DAY IN THE LIFE/SCHEDULE
Monday-Saturday availability |35 - 45 hours/week |Sunday and one additional day off each week.
Time Expectations: During the initial phase (3-6 weeks), the new team member will learn every position in the restaurant and work alongside team members. After the initial training period, the individual will be given additional responsibilities and will spend approximately 35 hours/week on shift and 15 hours/week off shift to focus on leadership level responsibilities—developing team members, managing schedules, planning strategy, attending director level meetings, etc.
Overview: You will spend each day thinking for and leading a multi-million dollar business. You will push 100+ team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in Innovation & Strategy, Vision, Accountability, Goal Setting, Employee Training & Development, Reviews, Scheduling, Ordering, Inventory, and Budgeting.
BENEFITS/VACATION
Paid Time Off (PTO)
Health Benefits
Bonus Structure
Closed Thanksgiving & Christmas Day.
Shortened hours for other major holidays.
Job Type: Full-time
Salary: $12-$16/hour