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Chick-fil-A Marketing and Hospitality Team Member (Dual Role), Charlotte Pike Location

Chick-fil-A Charlotte Pike - Nashville

Chick-fil-A Marketing and Hospitality Team Member (Dual Role), Charlotte Pike Location

Nashville, TN
Full Time
Paid
  • Responsibilities

    Chick-fil-A Marketing and Hospitality Team Member (Dual Role), Charlotte Pike Location (West Nashville)

    Being a part of our Chick-fil-A Charlotte Pike Marketing and Hospitality teams (a dual role) requires a self-motivated individual with acumen and experience with social media and strategic marketing concepts along with the ability easily to establish rapport with guests.Position Type: Full-time, varying shifts per week.

    Duties and Responsibilities (Marketing):

    • In collaboration with our Marketing Team, create and execute both short-term and long-term marketing plans, including social media platforms. - Develop, build, and maintain relationships in the community to benefit our location's sales and marketing exposure- Innovatively and constantly generate new ways to advertise to our target market.- Analyze promotion effectiveness of marketing campaigns.- Offer samples of new products to customers.- Stay informed of and execute corporate-level promotions. - Organize & advertise in-store family events.- Design creative marketing promotions.- Create social media posts and monitor responses and page interactions.- Process donation requests.- Exhibit professionalism in every situation.

    Duties and Responsibilities (Hospitality):

    • In collaboration with our Hospitality Team, interact with guests in the dining area while also focusing on maintaining and improving the cleanliness and presentation of our dining room (may including cleaning tables, sweeping the floor, updating table adornments on a regular basis, and emptying waste receptacles).

    • Must love to smile and connect with people, making eye contact and speaking enthusiastically.- Be willing to work operationally in the restaurant on the hospitality end in order to drive sales through guest interactions.

    • Engage with our guests by anticipating and responding to their needs through clear and pleasant communication.- Execute hospitality in the dining room by ensuring all guests receive prompt and continual care.- Maintain a calm and welcoming demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests.