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Chick-fil-A/ $13/hr / Team Member

Chick-fil-A Church Street - Nashville

Chick-fil-A/ $13/hr / Team Member

Nashville, TN
Full Time
Paid
  • Responsibilities

    Role SummaryWe are looking for team members (Front of House OR Back of House) who possess a great attitude, are willing to learn, willing to work hard and fast and who want to advance within our company. Team members must be dependable, timely and show great personal hygiene habits.

    General Responsibilities

    Read, understand and comply with all parts of the Team Member Handbook

    Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

    Deliver portions that are correct and meet all weight and presentation expectations.

    Execute FIFO (First In, First Out) model is being followed.

    Protect the customer experience by ensuring packaging, food presentation, and quality is top level.

    Appropriately handle all customer issues and play a positive role in customer recovery.

    Show up on time, have a great attitude, and work hard for your entire shift.

    Constantly improve yourself by finding ways to do your work better and faster.

    Proactively pursue the certification process and look for opportunities to be cross-trained.

    Be responsible to fill your shift if you are not able to work.

    Ensure your appearance is in compliance with the Handbook

    Be a team player

    Display good stewardship and a sense of ownership for the business

    Requirements

    Show up on time and in uniform

    Being responsible to fill your shift if you are not able to work

    Understand the expectation of Chick-fil-A customer service standards and operational excellence.

    Skills

    Outgoing and fun

    Great attitude

    Hard-working

    Dependable

    Honest

    Demonstrate leadership attributes

    Team-player

    Positive attitude & role model

    Responsive to the team’s needs

    Takes initiative

    Works to serve others

    Motivated to grow and to learn

    Great verbal communicator

    Outgoing/friendly/patient

    Eagerness to shoot for excellence on a daily basis

    The desire for ongoing training/education

    Detailed & keenly observant

    Passion for procedural discipline

    Able to lift 40 - 60 pounds on a consistent basis