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Front of House Team Leader

Chick-fil-A Delta Shores

Front of House Team Leader

Sacramento, CA
Full Time
  • Responsibilities

    Role Summary

    Work within the leadership team in pursuit of excellence in Front of House & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A Delta Shores is successful in the following areas:

    Front of House Operations

    Leadership and People Development of Front of House Team

    Vision and Service Model compliance throughout all areas of oversight.

    General Responsibilities:

    Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.

    Maintain vision alignment with the Operator and the leadership team

    Ensure stewardship systems are taking place throughout the restaurant

    Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.

    Support the Operator and leadership team during hiring process, completing resume screening, interviews and reference checks as necessary.

    Oversee speed of service and completion of goals.

    Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.

    Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.


    Sundays off

    Free food while working!

    Flexible scheduling

    Great work environment

    Leadership opportunities

    Competitive Pay

    Work with a local Owner/Operator


    Strategic thinker, Goal-oriented, Tech-savvy

    Great communicator both in handling difficult situations and a diverse team.

    Mature, dependable and results-oriented

    Ability to work in a team environment

    Very detailed oriented & keenly observant

    Professional marketing or communications experience

    Maintains a number of business and professional community contacts

    Self-starter, creative and flexible

    Good business sense, achiever

    Strong project/time management skills

    Proven history of consistently performing at a high level

    Unquestionable integrity and represents Chick-fil-A well

    Passionate about building relationships with clients

    Servant spirit with strong sense of stewardship

    Specific Experience:

    Required: High School Diploma or equivalent

    Required: Strong analytical and problem solving skills

    Preferred qualifications:

    Experience as a leader food service operations

    Years of Experience: 1

    This person must be skilled in time management.

    This person must be self-directed and highly organized.

    This person must master all knowledge and skills of every position in the Restaurant.