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Hospitality Team Leader

Chick-fil-A Dupont In-Line

Hospitality Team Leader

Washington, DC
Full Time
Paid
  • Responsibilities

    At Chick-fil-A, a Leader role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment.

    Job Duties & Responsibilities:

    Overseeing and leading the specific and general duties in the restaurant

    Provide and serve as an example of Second Mile Service

    Continuously improve and ensure Operational Excellence

    Delivering a remarkable dining experience for all guests

    Coaching team members in proper procedures and customer relations

    Ensure everyone is displaying a professional attitude at all times

    Cash management

    The Ideal Candidate Must:

    Genuine desire to serve people

    Expect a quick-paced work environment in which we deliver an elevated dining experience to our guests

    Be courteous and polite: "please, excuse me" and "my pleasure" when interacting with guests.

    Be a person who is able to consistently exhibit the core behaviors that Chick-fil-A is known for: creating eye contact, sharing a smile , speaking enthusiastically and staying connected with guests.

    Be someone who exhibits Second Mile Service - is genuine, proactive and personal with our guests.

    Have a willingness to learn new tasks - a teachable spirit

    Have a passion for organization and attention to detail

    Excel with systematic follow through and auditing skills

    Be a person that can demonstrate taking initiative in any situation, proactively anticipating guest needs.

    Be a hard worker that is able to multitask and perform tasks in an efficient and timely manner.

    Be someone willing to learn and grow with the company

    Closed Sundays

    All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

    Benefits:

    Competitive Pay

    Closed Sundays

    Free Meals while working

    Sundays off

    Qualifications & Experience

    A College degree is not a prerequisite but beneficial.

    Willing and able to work in a physically demanding role (work on feet for several hours).

    Demonstrated past leadership experience.

    Ability to coach, motivate and lead other team members.