Job Description
JOB TYPE
Full-time
FULL JOB DESCRIPTION
We are looking for friendly, enthusiastic people who find joy in serving others.
- Lead and motivate other team members and team trainers to be their best, while maintaining a high standard of excellence and performance
- Implement decisions made by management and/or operator
- Facilitate team goals – focus, communication, procedural requirements, motivation, reward & recognition
- Consistently coach and mentor team members and team trainers around restaurant systems, hospitality, product standards, and best practices
- Empower, encourage and provide honest feedback to team members and team trainers on a daily basis
- Lead pre-shift huddles, ensure all team members on shift are aware of their positions, the gameplan, shift goals, and overall vision for the day
- Ensure the restaurant is kept neat, clean and organized at all times and maintained with a passionate focus on customer perception
- Facilitate opening and/or closing of the restaurant with your team in a reasonable amount of time while adhering to restaurant security policies and procedures
- Ensure Chick-fil-A processes, systems, and procedural requirements are being met
- Appropriately handle all disciplinary issues, and play a positive role in team member development
- Be an enthusiastic advocate and model the language and mindset of hospitality
KEY CHARACTERISTICS:
- Outstanding verbal/non verbal communication skills with customers and staff
- Outgoing, open minded, friendly, and patient
- Leader (consistent track record of achievement and performing at a high level)
- Desire for ongoing training, education, and feedback
- Ability to work in a fast paced team driven environment
- Results-oriented and people focused, with an ability to positively influence others
- Detailed & keenly observant
- Passion for systemization and organization
- Embodies the Chick-fil-A restaurant culture
- Service & hospitality is second nature
- Unquestionable integrity and positively represents the Chick-fil-A brand
- Anticipates and reacts to procedural or training problems before they happen
- Passionate for continuing excellence in every aspect of the business
AVAILABILITY: ALL SHIFTS AVAILABLE, FULL-TIME POSITION
WE OFFER:
- Competitive wages
- Sundays off
- Free Meals
- Fun team environment
- Scholarship Opportunities
- Flexible schedules
- Health Insurance benefits (for leadership positions)
- We love to promote from within so there are opportunities to advance into leadership including being considered for the high performing leadership team.
JOB REQUIREMENTS:
- Hard worker
- Focused
- Flexible
- Team player
- Passionate
- Take Initiative
- Able to multi task
- Willing to give your best at all times
- Have reliable transportation
Job Types: Full-time, Part-time
Pay: From $17.00 per hour