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Catering Manager

Chick-fil-A Harbor Blvd

Catering Manager

Costa Mesa, CA
Part Time
  • Responsibilities


    This position is for mid-level management in Catering (both guest and kitchen facing) at Chick-fil-A Harbor Blvd at the Costa Mesa, CA location. This is a part-time (25-30 hours a week), hourly, non-exempt position. Each Chick-fil-A Franchise is individually owned and operated.

    Please include a resume and cover letter with your application.


    The Catering Manager position will be expected to regularly work shifts that require an average availability between 7:00am-2pm with flexibility to provide delivery during times that are both earlier and later than the general availability, depending on the needs of the business.

    Additionally, the Catering Manager is expected to have open weekend availability on Friday and Saturday. Fridays and Saturdays have the highest demand for excellent store operations and require additional support on a regular basis. A prime candidate should have open availability for at least one weekend day, however open availability for both weekend days are highly preferred.

    A minimum of 2 years of catering experience is preferred. A qualified candidate must have a valid driver's license and be comfortable driving our catering vehicle. A qualified candidate must be 18 years of age or older.


    Grow catering through Chick-fil-A Harbor Blvd. in the community of Costa Mesa and beyond. Show excellent stewardship as the face of Chick-fil-A Inc. Catering.


    Deliver all catering orders

    Manage all catering orders

    Inform Director of Back of House of all orders

    Inform community businesses of catering opportunities

    Be on call for catering questions and concerns

    Build a network with local businesses

    Hit sales growth percentage goal each month

    Increase catering check average by every 90 day Sprint Goal

    Communicate all catering orders to leadership team and BOH team

    Communicate all catering necessities to catering team members

    All catering communication assets

    Keeping all catering organized and excellent in the restaurant at all times


    Deliver all catering orders with exceptional stewardship and high standards to gain trust with catering guests

    Always maintain awareness for every catering order through email, app, iPOS, and over the phone

    Double check all orders through impeccable communication with the Director of BOH for order accuracy and product needed

    Have a flexible schedule and an open communication for catering orders to be sure very guest is given a remarkable catering experience

    Spend time in the community influencing businesses to order catering through surprise and delight opportunities

    Use remarkable connections as a tool for building raving catering fans in the Costa Mesa network

    Work each month to build catering sales by the necessary percentage of the 90-Day Sprint Goal

    Strive to build catering order check average through promotions and working directly with the Marketing Director

    Be the hub of communication for all catering orders with Team Members, Leaders, and Directors in order to have accurate and punctual catering orders

    Make sure all catering orders are communicated through flock, catering order sheets, team television, and the catering kitchen wall

    Be a good steward to your team by making sure all catering is clean, organized, and thoughtfully cared for in and out of the restaurant


    Coaching & developing others

    Shows honor, dignity & respect for all

    Building a catering team

    Leading through vision and values

    Facilitating change

    Business acumen Professionalism

    Coachability & continuous improvement

    Building trust

    Building strategic work Relationships

    Planning and organization

    Decision making



    Driving execution



    Ability to lift up to 40 pounds

    Ability to carry up to 40 pounds for brief and short distances