ABOUT THIS POSITION:

This position is for mid-level management in Catering (both guest and kitchen facing) at Chick-fil-A Harbor Blvd at the Costa Mesa, CA location. This is a part-time (25-30 hours a week), hourly, non-exempt position. Each Chick-fil-A Franchise is individually owned and operated.

Please include a resume and cover letter with your application.

MINIMUM REQUIREMENTS:

The Catering Manager position will be expected to regularly work shifts that require an average availability between 7:00am-2pm with flexibility to provide delivery during times that are both earlier and later than the general availability, depending on the needs of the business.

Additionally, the Catering Manager is expected to have open weekend availability on Friday and Saturday. Fridays and Saturdays have the highest demand for excellent store operations and require additional support on a regular basis. A prime candidate should have open availability for at least one weekend day, however open availability for both weekend days are highly preferred.

A minimum of 2 years of catering experience is preferred. A qualified candidate must have a valid driver's license and be comfortable driving our catering vehicle. A qualified candidate must be 18 years of age or older.

MISSION:

Grow catering through Chick-fil-A Harbor Blvd. in the community of Costa Mesa and beyond. Show excellent stewardship as the face of Chick-fil-A Inc. Catering.

AREAS OF RESPONSIBILITY:

Deliver all catering orders

Manage all catering orders

Inform Director of Back of House of all orders

Inform community businesses of catering opportunities

Be on call for catering questions and concerns

Build a network with local businesses

Hit sales growth percentage goal each month

Increase catering check average by every 90 day Sprint Goal

Communicate all catering orders to leadership team and BOH team

Communicate all catering necessities to catering team members

All catering communication assets

Keeping all catering organized and excellent in the restaurant at all times

EXPECTATIONS:

Deliver all catering orders with exceptional stewardship and high standards to gain trust with catering guests

Always maintain awareness for every catering order through email, app, iPOS, and over the phone

Double check all orders through impeccable communication with the Director of BOH for order accuracy and product needed

Have a flexible schedule and an open communication for catering orders to be sure very guest is given a remarkable catering experience

Spend time in the community influencing businesses to order catering through surprise and delight opportunities

Use remarkable connections as a tool for building raving catering fans in the Costa Mesa network

Work each month to build catering sales by the necessary percentage of the 90-Day Sprint Goal

Strive to build catering order check average through promotions and working directly with the Marketing Director

Be the hub of communication for all catering orders with Team Members, Leaders, and Directors in order to have accurate and punctual catering orders

Make sure all catering orders are communicated through flock, catering order sheets, team television, and the catering kitchen wall

Be a good steward to your team by making sure all catering is clean, organized, and thoughtfully cared for in and out of the restaurant

COMPETENCIES:

Coaching & developing others

Shows honor, dignity & respect for all

Building a catering team

Leading through vision and values

Facilitating change

Business acumen Professionalism

Coachability & continuous improvement

Building trust

Building strategic work Relationships

Planning and organization

Decision making

Communication

Adaptability

Driving execution

Influence

Innovation

Ability to lift up to 40 pounds

Ability to carry up to 40 pounds for brief and short distances