Role Summary

Work with the Director - Back of the House (BOH) Financial Management in pursuit of excellence in BOH Operations and Financial Management. Specifically this role is a leader and critical component in ensuring that Chick-fil-A Hot Springs is successful in the following areas:

Financial Stewardship management through Food Cost, Labor Cost and Repairs & Maint.

Yearly & Quarterly Planning

Back of House Staffing and Operations

Leadership and People Development of Back of House Team

Vision and Service Model compliance throughout all areas of oversight.

General Responsibilities:

Continue to grow our restaurant culture of growth and hospitality minded team members and leaders. A culture of product knowledge, stewardship, excitement, creativity and generosity. Incorporate this into training, ongoing development, communications and everyday culture.

Maintain vision alignment with the Owner/Operator.

Ensure Financial Management Systems are in place throughout the restaurant

Create a center of excellence for area of responsibility by creating, leading, and implementing systems that will be the standard for innovation and high performance teams throughout Chick-fil-A.

Manage and improve current kitchen team system for all schedule and shift changes among BOH Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.

Perform accountability measures for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations.

Working with Director Team througout the hiring process by completing resume screening, interviews and reference checks as necessary.

Ensure Area Leaders are performing accountability measures for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.

Follow all Chick-fil-A standards and procedures. Ensure and coach Team Members/Leaders to consistently follow all Chick-fil-A processes and procedures.

Skills:

Strategic thinker, Goal-oriented, Tech-savvy

Great communicator both in handling difficult situations and a diverse team.

Mature, dependable and results-oriented

Very detailed oriented & keenly observant

Professional marketing or communications experience

Maintains a number of business and professional community contacts

Self-starter, creative and flexible

Ability to work well with the public/network

Good business sense, achiever

Good written/verbal communicator

Strong project/time management skills

Unquestionable integrity and represents Chick-fil-A well

Passionate about building relationships with clients

Able to work well independently and in a team environment

Servant spirit with strong sense of stewardship

Skilled in time management

Self-Directed and highly organized

Preferred qualifications:

Associates or Culinary Degree

2 Years Kitchen Leadership Experience

This is a full time position.