Welcome to Chick-fil-A March Lane at I-5! We are so thankful to have the opportunity to serve our Stockton community and are always looking for others who would love to do the same. Please read over our responsibilities and requirements for our Team Leader position before applying.
Team Leader Responsibilities:
Address and resolve guest concerns with a servant attitude
Work with peers/team of Directors to achieve daily, weekly, and monthly goals
Ensure compliance with labor laws and break policy
Create team layout to allow for smooth and efficient shift running
Coach team members on the following behaviors:
Hustle that creates a surprisingly fast Speed of Service
Execution of systems that ensure a refreshingly clean environment
Proactive leading and follow-up of team members responsibilities (i.e. cleaning)
Delivering Chick-fil-A’s Recipe for Service (Second Mile Service)
Reconcile shift to shift accounting, including management of safe and cash tills
Complete daily quality and safety checks (i.e. eRQA, SAFE daily critical)
Maintain a culture of cleanliness and food safety
Confirm compliance with Chick-fil-A opening, transition, and closing standards
Enforce rules and complete disciplinary action forms when rules are not followed
Help maintain and grow our positive and fun work environment
Team Leader Requirements:
Availability allows for at least 38 scheduled hours per week
Be available to work various hours needed to support the business (both day and evening hours), holidays and weekends (open availability Friday and Saturdays)
Must be available to work dependent on business needs / available to support the business and run shifts during unforeseen circumstances (another leader is on vacation, leave of absence or sick)
High school diploma. Some college preferred
1+ years management experience required
Align daily activities with restaurant vision
Takes initiative in finding opportunities of growth within the restaurant
Direct a sense of urgency and move with purpose
Display great communication skills
Coach effectively and give direction in a positive tone
Show a competency to lead and help others
Team Leader Benefits:
Competitive pay
Performance based advancement
Health Insurance
Flexible Hours
Free Meal every shift
Sundays off
Leadership Skill Development Opportunities
This Development Program is a 60-90 day training plan that includes an introduction to our restaurant, learning of our values and culture, foundational knowledge of all operations, and completion of our Team Member and Team Leader training. Starting wage is $18/hour with an increase upon completion of program.