Leadership Development Program (Manager in Training)

Chick-fil-A McKnight Road, Pittsburgh, PA

Interested in a culinary or hospitality career? Chick-fil-A is the only food company to make it in Wall Street’s top 10 Customer Service Hall of Fame. Our Leadership Development Program is perfect for individuals looking to refine their leadership skills, and includes a personal timeline, an outline of our specific training path to leadership, and one-on-one leadership coaching and resources throughout the program. Upon completion, you’ll have experienced the Hospitality, Culinary, Operations, Marketing, and HR areas of our business and will have opportunities to advance into higher positions within our restaurant.

Position Type: Full-Time, Opening or Closing Shifts with Open Availability

Our Benefits:

Flexible Schedule

Opportunity for Career Advancement

Access to Scholarship at up to $2500 per year

Sundays Off

Benefits Available for Full-Time Managers

Missions Scholarships

Required Qualifications:

Must have a flexible schedule

Must be available to work Fridays & Saturdays

Proven ability to lead in fast-paced environments as part of a team

Basic computer competency

Must be 18 years of age or older

Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50lbs

Demonstrated leadership skills through previous work experience, education, and/or personal/professional references

Duties and Responsibilities:

Serves as a leader in the front of house and back of house

Communicates employee performance and policy/procedure violations to the Leadership Team

Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels

Must be an excellent coach, communicator, and team builder

Assist with business goal development and implementation

Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks

Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback

Responsible for inventory & facilities management

Completes all required readings and internship curriculum

All other duties as assigned

Required Skills:

Strong work ethic

Desire to grow

Sense of urgency

Self-leader committed to personal growth

Ability to multitask

Ability to work at a quick, yet efficient and thorough pace

Team-oriented, adaptable, dependable, and strong work ethic

Positive attitude

Willingness to step outside of job role to assist in other roles

Effective communicator

Customer service-oriented

Honors and encourages others to follow the visions and values of the restaurant