Chick-fil-A Team Member (Evening), Front of House, MetroCenter Location, 2120 Rosa Parks Blvd

NOTE: Chick-fil-A MetroCenter is not currently hiring seasonal team members, and the minimum age of employment for this location is 16.Are you outgoing? Do you have a big smile? Do you enjoy serving others? Do you find joy in positively impacting one life after another?We'd enjoy getting to know you better at Chick-fil-A MetroCenter! We're looking for team members who will enhance our Front of House Day experience by reflecting Chick-fil-A core values as they interact with guests at Point of Sale (counter/register), Drive Thru, and Dining Area.Full-Time or Part-TimeShifts typically begin at 2pm, 3pm, or 4 pm through close (10 pm) with cleanup afterwards.

Role Summary

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

General Responsibilities

Read, understand and comply with all parts of the Team Member Handbook

Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC)

Protect the customer experience by ensuring packaging, food presentation and quality is top level

Appropriately handle all customer issues and play a positive role in customer recovery

Show up on time, have a great attitude and work hard for your entire shift

Constantly improve yourself by finding ways to do your work better and faster

Proactively look for opportunities to be cross-trained

Be responsible to fill your shift if you are not able work

Ensure your appearance is in compliance with the Handbook

Be a team player

Display good stewardship and a sense of ownership for the business

Requirements

Full-time or Part-time opportunities available

Understand the expectation of Chick-fil-A customer service standards and operational excellence

Skills

Outgoing with a big smile and a positive attitude

Hard working

Dependable

Honest

Demonstrate leadership attributes

Team-player

Teachable mindset

Responsive to team’s needs

Takes initiative

Works to serve others

Motivated to grow in responsibilities

Great verbal communicator

Friendly/patient under pressure

Desire for ongoing training/education

Detailed & keenly observant

Able to lift 40 - 60 pounds on a consistent basis