Job Type: Full-Time

5 days, 8-9 hours/day

Expectations:

You must be hard-working, team-oriented, friendly, honest and have great customer service skills.

You must be comfortable working in a busy, fast-paced environment and have a passion to serve others through genuine, proactive and personal hospitality.

This is hard work, and you will be challenged to be the best version of yourself, but it is extremely rewarding.

You must be able to work at least a 9-hour shift between 5AM - 5PM or 11AM - 11PM, to meet the needs of the business.

General Responsibilities

Read, understand and comply with all parts of the Team Member Handbook

Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

Deliver portions that are correct and meet all weight and presentation expectations.

Execute FIFO (First In, First Out) model is being followed.

Appropriately handle all customer issues and play a positive role in customer recovery.

Show up on time, have a great attitude and work hard for your entire shift.

Be responsible to fill your shift if you are not able to work.

Ensure your appearance is in compliance with the Handbook

Displays good stewardship and a sense of ownership for the business

Kitchen-specific:

Protect the customer experience by ensuring packaging, food presentation and quality is top level.

Use holding and timing system and batch numbering on holding pans and in the chute system.

Track waste and store according to procedure.

Prepare, cook and present food safely, quickly and efficiently, with the key aim of delivering food to our customers within 90 seconds.

Assist in keeping the kitchen clean, hygienic and tidy, at all times

Requirements

Available to work a minimum of 32 hours and 4 days per week

Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Able to lift 40 - 60 pounds on a consistent basis

Characteristics

Outgoing and fun

Dependable

Honest

Positive attitude

Responsive to team’s needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Great verbal communicator

Desire for ongoing training/education

Detailed & keenly observant

At Chick-fil-A Newport, the team member's role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.

Flexible Hours: You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly with a Chick-fil-A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay: Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work: At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

No Experience: Is Necessary. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.