As a Chick-fil-A Team Member you play a crucial role in the effectiveness of our team and the success of CFA. In selecting Chick-fil-A TM’s, we are looking for hard working individuals who will share our passion for giving our Guests remarkable service and hospitality. 

• Work your scheduled shifts and arrive on time every shift
• Arrive for your shift in full uniform: shirt, pants, belt, non-slip shoes, nametag, pen (men must be cleanly shaved, women with long hair should have it pulled back into a pony tail/bun)
• Keep a “sense of urgency” and a “pep in your step” when it comes to serving our Guests
• When things slow down, know what you should be doing next – if you’re not sure, ask the shift manager
• Giving up a scheduled shift will be rare
• If you committed to a certain availability in the interview, we expect you to hold to that
• You will be trained in the “Chick-fil-A” way, strive to hold to that standard
• On arrival for your shift, check the gameplan for your assigned position
• Stay focused on your assigned position and relevant duties, and strive to learn that position to the best of your ability
• Although you may have a favorite, be willing to learn and serve in any position
• Always be asking the question: “What is our Guest experience right now?” What can you do to impact and improve their experience?