Summary
The Director of Training & Development (DTD) must be passionate about the development of people. He/she is responsible for implementing a training and development program that produces world class hospitality professionals and leaders. The DTD needs to understand different learning styles and how to adapt and relate information uniquely to each team member. A DTD must be regarded as being a gifted teacher and passionate coach, having great chemistry, able to motivate and encourage, and willing to give constructive input and guidance.
The Director of Training & Development will:
Plan training and leadership development for new team members and current staff
Strategically work to develop leaders from our current staff, creating personal development plans for each team member
Make changes to training/development programs to more effectively develop leaders
Constantly look for ways to make training more time efficient
Track the development progress of each employee as they progress in the organization
Work with the Executive Director of Operations to address training issues identified in through our evaluation tools
Qualifications
Previous training or teaching experience is required for this position
A four year degree is preferred, but equivalent workplace experience will be considered
Exceptional organizational skills and attention to detail
Ability to lead other people
High level of computer proficiency
Outgoing personality
A desire to serve and develop others
Benefits
401K
Health Insurance options
Free food every day you work
Team social events
College scholarships and discounted tuition options
Paid Time Off
Every Sunday off
The Chick-fil-A Employment Difference
Chick-fil-A is known as much for its people as it is for its amazing food. This is because we create a culture in which people are cared for. At Chick-fil-A we have a calling that is higher than making money. Our calling is to positively impact the lives of everyone we come in contact with on a daily basis. And we don't just say this, we DO IT! You've probably noticed if you have ever visited a Chick-fil-A restaurant. The other unique thing about Chick-fil-A is that every location is locally owned and operated. Chick-fil-A of Olney is locally owned and operated by Erik Amick, who has 7 years of experience as a Chick-fil-A franchisee and prior careers in Marketing and Ministry. You will see him in the restaurant and community almost daily and receive one-on-one personal development from Erik. Another big difference between this opportunity and your current job is that we are very intentional in helping leaders grow. You aren't left to just figure it out on your own. You will work with a team of professional leaders, most of whom have 4 year college degrees. Some of our leaders have found their career home at Chick-fil-A of Olney, while others are pursuing their own franchise through the development and guidance of Erik. Chick-fil-A opens over 100 restaurants per year and the majority of new franchisees come out of leadership from current Chick-fil-A restaurants. Maybe this is the beginning of your journey to own your own franchise! Or maybe this job will allow you to work in an area you are passionate about for this first time! Whatever your goal, we are glad you are considering applying to become part of our family. Last, and least important, did you know that Chick-fil-A has the highest average sales volume of any quick service or fast casual chain? We have been a healthy growing brand for 50(+) straight years.