Chick-fil-A Restaurant Manager
Join our growing team! As a Restaurant Manager at Chick-fil-A Orchard Park, you will work in a fast-paced organization as a leader. We are seeking a developed leader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team.
As a Restaurant Manager, you will oversee team members in the development of the business and in the continual pursuit of Operational Excellence while creating a positive work culture. The Restaurant Manager is in constant contact with the leadership team and Owner/Operator as to what is happening in their scope of responsibility.
Position Type: Full-time, 40 hours per week, varying shifts. Requires Open Availability.
Pay Type: $18-$24/hr, depending on experience
Leadership Positions Available:
Team Leader
Manager
Director
Benefits:
Health Benefits Contributions
2 Weeks of Paid Vacation
401k
Access to scholarships at $2,500 per year
Sundays off
Career Advancement Opportunities
Free Meals
Positive Work Environment
Required Qualifications:
Must be 18 or older
Experience as a leader in the customer service and/or production environment
Proven ability to lead in quick-paced environments as part of a team
Basic computer competency
Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 40lbs
Duties and Responsibilities:
Tracks employee performance and takes care of policy/procedure violations, reporting information back to the executive team as necessary
Ensures all opening or closing tasks are completed according to the daily schedule
Able to correctly interpret the intentions of the weekly schedule and place team members in the place most suited to their skills
Works with executive team to ensure appropriate daily and restaurant staffing levels
Must be an excellent coach, communicator, and team builder
Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Serves as a subject matter expert to leadership for ongoing hospitality and service support.
Assists with inventory management
Assists with facilities management
Complete understanding of each key position in both the front and back of the store
Demonstrate knowledge of the brand and menu items
Follow sanitation and safety procedures
Maintain regular and consistent attendance and punctuality
Greet guests to make them feel comfortable and welcome
Follow Chick-fil-A's operational policies and procedures
All other duties as assigned
Required Skills:
Positive attitude
Self-leader committed to personal growth
Able to multitask
Ability to work at a quick, yet efficient and thorough pace
Team-oriented, adaptable, dependable, and strong work ethic
Willingness to step outside of job role to assist in other roles
Effective communicator
Customer service-oriented
Ability to communicate effectively with guests and team members
Honors and encourages others to follow the visions and values of the restaurant