Role Summary
Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
General Responsibilities
Read, understand and comply with all parts of the Team Member Handbook
Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Appropriately handle all customer issues and play a positive role in customer recovery.
Show up on time, have a great attitude and work hard for your entire shift.
Constantly improve yourself by finding ways to do your work better and faster.
Proactively look for opportunities to be cross-trained.
Ensure your appearance is in compliance with the Handbook
Be a team player
Display good stewardship and a sense of ownership for the business
Requirements
Available to work a minimum of 20 hours per week
Applicants will also be expected to be able to work on their feet for several hours at a time.Our Drive Thru positions require the occasional need to be outside often and those applying should be aware of this!
Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
Outgoing and fun
Great attitude
Hard working
Dependable
Honest
Demonstrate leadership attributes
Team-player
Positive attitude & role model
Responsive to team’s needs
Takes initiative
Works to serve others
Motivated to grow and to learn
Great verbal communicator
Outgoing/friendly/patient
Desire for ongoing training/education
Detailed & keenly observant
Passion for procedural discipline
Able to lift 20 - 40 pounds on a consistent basis
Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.