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Kitchen Team Member / Back of House (BOH)

Chick-fil-A Renaissance Village & Research Triangle

Kitchen Team Member / Back of House (BOH)

Durham, NC
Full Time
Paid
  • Responsibilities

    CHICK-FIL-A STORY

    “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” Founder of CFA, S. Truett Cathy.

    Chick-fil-A was founded with the customer and employee in mind. Come join a leader that has changed the fast casual restaurant business. Be part of our exceptional team in Durham who invests in our employees and your career. At Chick-fil-A we foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

    THE KITCHEN TEAM

    At Chick-fil-A, the kitchen staff role is more than just a job, it's an opportunity. We have a strong, competent, cohesive and fun team with clear direction and leadership. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.

    WHAT'S IN IT FOR YOU

    Career and Family Team environment

    Competitive Wages

    Educational Scholarships

    Flexible Schedules

    Mentoring and training

    Career advancement opportunities and college credit for some management training courses

    Free Money towards college classes or high school

    Free Uniforms

    Food discounts

    JOB OVERVIEW

    Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A Renaissance at South Point is successful in the following areas:

    Prepare, cook and present food safely, quickly and efficiently, meeting our standards

    Assist in keeping the kitchen clean, hygienic and tidy, at all times

    Keep up to date with current promotions and new products

    Work safely around kitchen equipment and report any maintenance issues to the Manager on Duty or Kitchen Supervisor

    Maintain personal knowledge by completing in-house training to include annual re-certification

    Always adhere to all company policies and procedures

    Be involved and contribute at team meetings

    Carry out instructions given by the management team and operator

    Protect the interest of the operator

    Must be able to stand for up to 9 hours and lift up to 40lbs.

    Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.

    Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

    IDEAL TEAM MEMBER

    Great communicator both in handling difficult situations and a diverse team.

    Mature, dependable and results-oriented

    Ability to work in a team environment

    Very detailed oriented & keenly observant

    Self-starter, creative and flexible

    Strong project/time management skills

    Proven history of consistently performing at a high level

    Unquestionable integrity and represents Chick-fil-A well

    Passionate about building relationships with clients

    Servant spirit with strong sense of stewardship

    BACKGROUND REQUIRED

    Required: High School Diploma or equivalent

    Required: Strong analytical and problem solving skills

    Requirements

    Available to work a minimum of 30+ hours per week

    Understand the expectation of Chick-fil-A customer service standards and operational excellence.

    Skills

    Great attitude

    Hard working

    Dependable

    Honest

    Team-player

    Positive attitude

    Responsive to team’s needs

    Takes initiative

    Works to serve others

    Motivated to grow and to learn

    Great verbal communicator

    Outgoing/friendly/patient

    Desire for ongoing training/education

    Detailed & keenly observant

    Passion for procedural discipline