Kitchen Team Member / Back of House (BOH)
CHICK-FIL-A STORY
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” Founder of CFA, S. Truett Cathy.
Chick-fil-A was founded with the customer and employee in mind. Come join a leader that has changed the fast casual restaurant business. Be part of our exceptional team in Durham who invests in our employees and your career. At Chick-fil-A we foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
THE KITCHEN TEAM
At Chick-fil-A, the kitchen staff role is more than just a job, it's an opportunity. We have a strong, competent, cohesive and fun team with clear direction and leadership. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.
WHAT'S IN IT FOR YOU
Career and Family Team environment
Competitive Wages
Educational Scholarships
Flexible Schedules
Mentoring and training
Career advancement opportunities and college credit for some management training courses
Free Money towards college classes or high school
Free Uniforms
Food discounts
JOB OVERVIEW
Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A Renaissance at South Point is successful in the following areas:
Prepare, cook and present food safely, quickly and efficiently, meeting our standards
Assist in keeping the kitchen clean, hygienic and tidy, at all times
Keep up to date with current promotions and new products
Work safely around kitchen equipment and report any maintenance issues to the Manager on Duty or Kitchen Supervisor
Maintain personal knowledge by completing in-house training to include annual re-certification
Always adhere to all company policies and procedures
Be involved and contribute at team meetings
Carry out instructions given by the management team and operator
Protect the interest of the operator
Must be able to stand for up to 9 hours and lift up to 40lbs.
Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.
Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.
IDEAL TEAM MEMBER
Great communicator both in handling difficult situations and a diverse team.
Mature, dependable and results-oriented
Ability to work in a team environment
Very detailed oriented & keenly observant
Self-starter, creative and flexible
Strong project/time management skills
Proven history of consistently performing at a high level
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with clients
Servant spirit with strong sense of stewardship
BACKGROUND REQUIRED
Required: High School Diploma or equivalent
Required: Strong analytical and problem solving skills
Requirements
Available to work a minimum of 30+ hours per week
Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
Great attitude
Hard working
Dependable
Honest
Team-player
Positive attitude
Responsive to team’s needs
Takes initiative
Works to serve others
Motivated to grow and to learn
Great verbal communicator
Outgoing/friendly/patient
Desire for ongoing training/education
Detailed & keenly observant
Passion for procedural discipline