CHICK-FIL-A STORY

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” Founder of CFA, S. Truett Cathy.

Chick Fil A was founded with the customer and employee in mind. Come join a leader that has changed the fast casual restaurant business. Be part of our exceptional team in Durham who invests in our employees and your career. At Chick Fil A we foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

WHAT'S IN IT FOR YOU

Management/Leadership role

Career and Family Team enviroment

Competitive Wages

Educational Scholarships

Flexible Schedules

Mentoring and training

Career advancement opportunities and college credit for some management training courses

Free Money towards college classes or high school

Free Uniforms

Food discounts

JOB OVERVIEW

Work within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick Fil A Renaissance at South Point is successful in the following areas:

Front of House Operations

Leadership and People Development of Front of House Team

Vision and Service Model compliance throughout all areas of oversight.

Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.

Maintain vision alignment with the Operator and the leadership team

Ensure stewardship systems are taking place throughout the restaurant

Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.

Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary.

Oversee speed of service and completion of goals.

Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.

Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

IDEAL TEAM MEMBER

Strategic thinker, Goal-oriented, Tech-savvy

Great communicator both in handling difficult situations and a diverse team.

Mature, dependable and results-oriented

Ability to work in a team environment

Very detailed oriented & keenly observant

Self-starter, creative and flexible

Strong project/time management skills

Proven history of consistently performing at a high level

Unquestionable integrity and represents Chick-fil-A well

Passionate about building relationships with clients

Servant spirit with strong sense of stewardship

BACKGROUND REQUIRED

Required: High School Diploma or equivalent

Required: Strong analytical and problem solving skills

EXPERIENCE PREFERRED

Bachelor's degree or above, preferably in a business or hospitality

Experience as a leader food service operations

Years of Experience: 2

This person must be skilled in time management.

This person must be self-directed and highly organized.

This person must master all knowledge and skills of every position in the Restaurant.