Role Summary

As the driver, you are the face of our brand. This will be an opportunity for you to live out our vision statement, “caring and influencing the lives of others far beyond the restaurant” by ensuring orders are correct and delivered in a timely manner. You should be able to creatively solve problems and have a friendly demeanor when interacting with customers.

We are looking for responsible adults to deliver our menu items to our mobile app users within a designated radius of our store location. Delivery drivers will responsible for providing excellent service while maintaining our organizations core values. We will provide our team uniform and temperature monitoring system bags for both hot and cold. You will receive your hourly rate plus tips. Drivers can expect to make between $9-20 per hour depending on tips.

General Responsibilities

Read, understand and comply with all parts of the Team Member Handbook

Drive company vehicle to deliver orders to customer

Project a professional and personable image while providing amazing customer service

Report vehicle maintenance needs immediately to store manager

Drive safely and defensively, adhering to all company safety standards

Protect the customer experience by ensuring packaging, food presentation and quality is top level.

Appropriately handle all customer issues and play a positive role in customer recovery.

Show up on time, have a great attitude and work hard for your entire shift.

Be responsible to fill your shift if you are not able work.

Ensure your appearance is in compliance with the Handbook

Be a team player

Display good stewardship and a sense of ownership for the business

Requirements

Must have a valid driver's license with an acceptable motor vehicle record (MVR) per department standards

Ability to provide outstanding, friendly, and professional customer service

Good interpersonal communication skills

Ability to adapt quickly and effectively to changing delivery situations

Available to work a minimum of # hours per week

Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills

Outgoing and fun

Great attitude

Hard working

Dependable

Honest

Team-player

Positive attitude & role model

Responsive to team’s needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Great verbal communicator

Outgoing/friendly/patient

Detailed & keenly observant

Passion for procedural discipline

Able to lift 15 - 30 pounds on a consistent basis

Candidates must be able to pass a drug test and/or MVR check, as applicable for the role.