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Hospitality Team Member - Front Counter / Register / Drive-Thru

Chick-fil-A Topanga & Roscoe

Hospitality Team Member - Front Counter / Register / Drive-Thru

National
Paid
  • Responsibilities

    Woohoo! Chick-fil-A Topanga & Roscoe in Canoga Park, CA is looking for a Hospitality Team Member to serve in the Front of House on the front counter, register (cashier), dining room and/or drive-thru.

    Could that be you?

    JOB DESCRIPTION

    NECESSARY SKILLS AND REQUIREMENTS:

    • A positive attitude
    • A hunger to grow
    • A desire to work hard in serving others
    • A love for people
    • Must be able to obtain a work permit, if a minor
    • Ability to work in a fast-paced environment
    • Experience working in a team-orientated environment
    • Ability to work and move with a sense of urgency
    • Basic mathematical skills

    TEAM MEMBER’S JOB SUMMARY:

    We are looking for enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A Topanga & Roscoe. We pride ourselves on having the best people in the business. Your support in Front of House operations will be essential to our restaurant in continuing to be “remarkable”.

    YOUR IMPACT:

    • Provide world-renown hospitality and customer service
    • Work in high-performance teams in multiple areas: Front Counter Register, Dining Room, Drive-Thru
    • Provide unforgettable hospitality within and even beyond the four walls of our restaurant
    • Have a positive influence on all who come into contact with Chick-fil-A, and the community
    • Change lives as you interact with guests through what we call the CORE 4: maintain eye contact, share a smile, speaking enthusiastically, and creating a personal connection.
    • Participate in a fast-paced, upbeat environment that serves guests in record times with top quality products,
    • Maintain a refreshingly clean environment

    YOUR OPPORTUNITY

    • With over 80 employees at this location and multiple tiers of leadership, there’s plenty of room to grow!
    • Path for growth includes: Trainer & Certified Trainer, Team Leader, Assistant Director & Director, and Executive levels.

    OUR COMMITMENT TO YOU:

    • Work in a positive environment where you’ll feel like you’re a part of the family
    • Receive focused training by leaders who care about you professionally and personally.
    • Given a clear growth path and tools to advance through leadership
    • Ability to learn valuable skills from one of the fastest-growing, most recognized and highly praised brands.
    • Sundays off!

    ROLES AND RESPONSIBILITIES:

    • Work in various hospitality areas: Front Counter Register, iPOS, Drive-Thru, Dining Room.
    • Provide exceptional service that aligns with Chick-fil-A standards and core values, which are: Customer First, Personal Excellence, Continuous Improvement, Working Together, and Stewardship.
    • Completing tasks and ensuring that products and guests’ experience are consistent with our brand, culture and excellence.
    • Communicate clearly with guests, fellow team members and leaders.
    • Always courteously greet guests, take orders, explain and suggest menu items.
    • Stand for periods of up to 3.5 hours in length
    • Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms/playground clean and neat
    • Neatly and accurately Stock products and supplies
    • Able to lift up to 45 pounds
    • Maintaining a well-groomed and clean appearance and always dressing professional
    • Preparing, assembling and serving products to food stations and guests
    • Comply with Steritech and Health Inspection Standards
    • Assemble, clean, maintain and operate: lemon juicers, soft serve machine and soda towers
    • Obtain Food Handler Card with 30 days of Hire

    ADDITIONAL INFO:

    • Part-Time/Full-Time
    • Competitive Pay
    • Proof of eligibility to work in the U.S. required
    • We're an Equal Opportunity Employer

    BENEFITS OF JOINING THE CHICK-FIL-A AT TOPANGA & ROSCOE FAMILY:

    • CLOSED ON SUNDAY! All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends!

    • EMPLOYEE MEALS! You'll receive discounted and/or free meals if we select you to join our work family!

    • FLEXIBLE HOURS...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

    • COLLEGE SCHOLARSHIPS...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.

    • COMPETITIVE PAY...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

    • IT'S A FRIENDLY PLACE TO WORK...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.