Are you a tenacious go-getter who is ready to make a big impact on a thriving business?

Do you approach problems from a holistic/strategic perspective but still have the follow through to build the systems around it?

Would you love a position where you are provided the freedom to create and build upon something great?

The Chick-fil-A Troy a manager role is more than just a job, it is an opportunity and a stepping stone to future success in business. Plus a the bonus of not working on Sundays!

The Manager’s job is to oversee all operations of the business. Responsibilities include: protecting all interests of the operator, maximizing operational excellence, training activities, marketing and profit generating procedures.

Next to the Operator, the Manager exemplifies the actions, decision-making skills and responsibilities of operating a successful restaurant. The Manager's role is critical in setting the overall tone and atmosphere of the restaurant across every business day part. Selecting talent, developing skills, and building community is a constant thought in the mind of this leader. This tireless individual must be a teacher at heart and must be energized by a quick-paced environment. The Manager must be engaged in the following 5 areas:

Mission o Execute the mission of the operator

Commitment to personal growth and development.

Work closely with operator to develop and track an Individual Development Plan (IDP) for other leaders in the restaurant.

Strategize restaurant growth as a High Performance Leadership Team (HPLT)

Identify and share short-term and long-term goals at all levels in the organization

Create various plans to achieve these goals throughout the organization.

People -Recruit, select, coach and develop to potential

Focus on the leadership development of the team

Support Training in implementing sound individualized training and development. Coordinate training feedback of new team members.

Observe, support, teach, model, measure and provide feedback on every aspect of the CREATE RAVING FANS Strategy.

Properly address both positive and negative Results and Relationships throughout the organization

Work closely with other members of the leadership team and operator to develop and implement continuous improvement plan for the development of all leaders, ambassadors, contributors, emerging leaders and employees.

Quality & Customer Experience o Support and communicate CREATE RAVING FANS strategy

Lead execution of CREATE RAVING FANS strategy

Use RQA, ROE and CEM tools to measure and improve OE and ensure proper FDA and local food safety standards are practiced all day every day by everybody everywhere.

As a steward, oversee all facilities and ensure equipment is in proper working order. Develop strategy to ensure food safety standards exceed local and FDA food code standards o Work closely with operator to develop continuous improvement plans for quality and customer experience.

Sales & Brand Growth

Work closely with operator and marketing to develop and implement strategies to grow customer count, check average and outside sales.

Support marketing in the execution of the store marketing plan.

Cultivate an environment that leverages our Raving Fans Strategy

Use our known marketing and operational strengths and opportunities to grow sales and brand recognition

Look for opportunities to share food, cows, our people and influence in our community

Seek and develop strategic marketing to build emotional connections that enhance brand awareness.

Work closely with marketing and operator to develop continuous improvement plans for sales and brand growth.

Cultivate an atmosphere of heightened brand awareness and CFA Anywhere within our trade area.

Financial Return

Oversee the prudent spending of all financial resources across all variable P&L expense line items.

As a steward, work closely with the operator and the leadership team to develop continuous improvement plans for maximizing fiscal return on investment.

Benefits Include:

Working directly with the owner/operator of the business, receiving support, encouragement, and growth opportunities

Competitive pay

Profit sharing

Paid time off

Flexibility in schedule

Opportunity to run/manage a small business

Not open on Sundays

Qualifications required

Restaurant management experience (2 yrs)

Restaurant P&L experience o

Accounts payable, accounts receivable

Experience in inventory management

Experience in scheduling

Training experience

Hiring, training, and growing a team

Experience with 3rd party audits of food safety practices (Health Dept., etc.)