Chick-fil-A Team Leader

Chick-fil-A Walker, MI

We are seeking a Team Leader who cares for people and wants to positively impact our Team Members by encouraging them to achieve service, quality, and revenue goals. The Team Leader will assist the Director team with cultivating a culture of excellence in either the front-of-house or back-of-house. The Team Leader reports to our Directors.

Pay Type:

Starting at up to $15.75/hr, commensurate with availability and experience

Position Type:

Full-Time

Our Benefits:

Health Benefits with Employer Contribution

Paid Vacation

Retirement Plan

Employer Meal Contribution

Clothing Stipend

Leadership Development Reimbursement

Sundays Off

Requirements:

Experience as a leader, preferably in a customer service or kitchen environment

Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods

Ability to multitask

Ability to work at a quick, yet efficient and thorough pace

Team-oriented, adaptable, dependable, and strong work ethic

Positive attitude, coachable

Ability to communicate effectively with guests and team members

Responsibilities:

Maintains positive working relationships and treats all employees with honor, dignity, and respect while providing them with direction and feedback

Collaborates with the leadership team to train new Team Members, and tracks their performance to ensure they’re equipped for success

Monitors employee performance, and reports information back to the Directors as necessary

Consistently and creatively motivates Team Members to maintain our customer service scores

Ensures all shift tasks are completed according to the daily schedule

Correctly interprets the intentions of the weekly schedule and places Team Members in the positions most suited to their skills

Achieves strategic annual business results through focus and action on tactical monthly and quarterly objectives

Takes ownership in front-of-house and/or back-of-house facilities, ensuring that the restaurant is clean and organized

Ensures that all equipment is being cleaned & maintained appropriately, and that safety & security procedures are being followed

Complete understanding of each key position in the front-of-house and back-of-house

Follows sanitation and food safety procedures

Thank you for your interest in employment at Chick-fil-A Walker! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.