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Hospitality and Kitchen Professional

Chick-fil-A at EastChase

Hospitality and Kitchen Professional

Montgomery, AL
Full Time
Paid
  • Responsibilities

    JOB NOTES

    A Team Member at Chick-fil-A is considered a Professional. 

    Part Time & Full Time Hours Available.

    Require a Flexible Availability. We are great for college students. We work with busy schedules. We have scholarship opportunities! We are hiring for both Kitchen Professionals and Hospitality Professional.

    Thank you for your interest in joining our Team!

    CURRENTLY

    We are hiring for both Hospitality & Kitchen Professionals. At this time, we are currently a drive-thru only restaurant. That means that anyone working the Hospitality team will spend a great deal of time outside taking orders. Thank you for your interest in joining our team!

    JOB DESCRIPTION 

    A Team Member at Chick-fil-A is considered a Professional.  

    When filling the role of a cashier, a Hospitality Professional takes, delivers, and corrects orders. A Professional is responsible for the upkeep and cleanliness of his or her area. A Professional is responsible for and owns our guest’s experience. This is accomplished by being thoroughly aware of the menu and what kinds of requests we are capable of fulfilling. It is also accomplished by diagnosing and resolving any guest discomfort that may occur. 

    When filling kitchen positions, a Kitchen Professional makes all of our products, maintains speed goals, and communicates with our Hospitality Professionals. A Professional is responsible for the upkeep and cleanliness of his or her area. A Professional is responsible for and owns our guest’s experience with our product. This is accomplished not only by being thoroughly aware of the menu, but also being aware of how each procedure affects flavor. Variations on taste can occur due to oil needing to be changed, proper procedures not followed, a misunderstood special request, or possibly just fulfilled incorrectly. A Kitchen Professional diagnoses and resolves the issue. 

    While some Professionals are either Kitchen or Hospitality Professionals, those of us that choose to and succeed in cross-training are celebrated and highly valued.  

      

    QUALIFICATIONS AND SKILLS NEEDED TO SUCCEED at Chick-fil-A @ EastChase

    • Empathy 

    • Integrity 

    • Self-Driven 

    • Owns their own learning process 

    • Fast Hand Speed 

    • Able to use both hands at the same time 

    • Goal Oriented 

    • Problem Diagnosis 

    • Problem Resolution 

    • Input Orders via Registers and Tablets 

    • Fulfilling ingredient requests quickly and accurately 

    • Pride in Self and Service

     

      

    ADDITIONAL DETAILS ON JOB DESCRIPTION 

    Chick-Fil-A Hospitality Professionals have more than just a job, they have opportunity. It’s a stepping stone on the way to a bright future in developing skill sets relevant not only to business, but multiple career options. We offer experiences to those interested in developing in HR, counseling, marketing, inventory and stock, maintenance, etc. We pride ourselves on being both a stepping stone and a great place to continue a career and grow a family. 

      

    CHICK-FIL-A @ EastChase 

    Chick-fil-A is a high octane restaurant chain that believes in serving others at a fast pace with hot food and friendly staff. We believe in Continuous Improvement and development of self and others. We believe this because our ultimate goal is not only to meet guest expectations, but to exceed even the highest expectations. At EastChase, we believe that this takes 5 guiding expectations for all of our people. Hustle. Integrity. Coachability. Kindness. Guest-Focused. 

    WHAT IS IN IT FOR YOU? 

    • Competitive Pay 

    • Scholarships and Tuition Discount

    • Opportunities for advancement in your role as an Expert 

    • Opportunities for advancement in taking on other roles such as contests, facilities, inventory, etc. 

    • Opportunities for advancement in leadership 

    • Experience with a well-known, well established organization in both the business world and community 

    • Flexible Hours

     

    MORE ON SCHOLARSHIP OPPORTUNITIES

    • True Leadership scholarship for $2500 requiring 2.5 GPA and active community service involvement
    • True Leadership scholarship for $25,000 requiring 3.0 GPA and active community service involvement
    • 10% tuition discount for Troy University
    • $1000 yearly AUM scholarship
    • 10% tuition discount for employees and immediate relatives with Herzing University
    • 10% tuition discount for employees at Washington State University, #13 in the Nation for "Best Online MBA Programs"
    • over 100 universities partnering with Chick-fil-A for tuition discounts and scholarships

    REQUIREMENTS 

    • You must be hard working, team-oriented, friendly, honest, and have great customer service skills. 

    • 18+ and Bilingual (English and Spanish) applicants are particularly encouraged to apply.

     

      

    ADDITIONAL INFO 

    • FLEXIBLE HOURS...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends 

    • COLLEGE SCHOLARSHIPS...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify. 

    • COMPETITIVE PAY...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. 

    • IT'S A FRIENDLY PLACE TO WORK...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.