Hospitality and Kitchen Professional
JOB NOTES
A Team Member at Chick-fil-A is considered a Professional.
Part Time & Full Time Hours Available.
Require a Flexible Availability. We are great for college students. We work with busy schedules. We have scholarship opportunities! We are hiring for both Kitchen Professionals and Hospitality Professional.
Thank you for your interest in joining our Team!
CURRENTLY
We are hiring for both Hospitality & Kitchen Professionals. At this time, we are currently a drive-thru only restaurant. That means that anyone working the Hospitality team will spend a great deal of time outside taking orders. Thank you for your interest in joining our team!
JOB DESCRIPTION
A Team Member at Chick-fil-A is considered a Professional.
When filling the role of a cashier, a Hospitality Professional takes, delivers, and corrects orders. A Professional is responsible for the upkeep and cleanliness of his or her area. A Professional is responsible for and owns our guest’s experience. This is accomplished by being thoroughly aware of the menu and what kinds of requests we are capable of fulfilling. It is also accomplished by diagnosing and resolving any guest discomfort that may occur.
When filling kitchen positions, a Kitchen Professional makes all of our products, maintains speed goals, and communicates with our Hospitality Professionals. A Professional is responsible for the upkeep and cleanliness of his or her area. A Professional is responsible for and owns our guest’s experience with our product. This is accomplished not only by being thoroughly aware of the menu, but also being aware of how each procedure affects flavor. Variations on taste can occur due to oil needing to be changed, proper procedures not followed, a misunderstood special request, or possibly just fulfilled incorrectly. A Kitchen Professional diagnoses and resolves the issue.
While some Professionals are either Kitchen or Hospitality Professionals, those of us that choose to and succeed in cross-training are celebrated and highly valued.
QUALIFICATIONS AND SKILLS NEEDED TO SUCCEED at Chick-fil-A @ EastChase
Empathy
Integrity
Self-Driven
Owns their own learning process
Fast Hand Speed
Able to use both hands at the same time
Goal Oriented
Problem Diagnosis
Problem Resolution
Input Orders via Registers and Tablets
Fulfilling ingredient requests quickly and accurately
Pride in Self and Service
ADDITIONAL DETAILS ON JOB DESCRIPTION
Chick-Fil-A Hospitality Professionals have more than just a job, they have opportunity. It’s a stepping stone on the way to a bright future in developing skill sets relevant not only to business, but multiple career options. We offer experiences to those interested in developing in HR, counseling, marketing, inventory and stock, maintenance, etc. We pride ourselves on being both a stepping stone and a great place to continue a career and grow a family.
CHICK-FIL-A @ EastChase
Chick-fil-A is a high octane restaurant chain that believes in serving others at a fast pace with hot food and friendly staff. We believe in Continuous Improvement and development of self and others. We believe this because our ultimate goal is not only to meet guest expectations, but to exceed even the highest expectations. At EastChase, we believe that this takes 5 guiding expectations for all of our people. Hustle. Integrity. Coachability. Kindness. Guest-Focused.
WHAT IS IN IT FOR YOU?
Competitive Pay
Scholarships and Tuition Discount
Opportunities for advancement in your role as an Expert
Opportunities for advancement in taking on other roles such as contests, facilities, inventory, etc.
Opportunities for advancement in leadership
Experience with a well-known, well established organization in both the business world and community
Flexible Hours
MORE ON SCHOLARSHIP OPPORTUNITIES
REQUIREMENTS
You must be hard working, team-oriented, friendly, honest, and have great customer service skills.
18+ and Bilingual (English and Spanish) applicants are particularly encouraged to apply.
ADDITIONAL INFO
FLEXIBLE HOURS...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends
COLLEGE SCHOLARSHIPS...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
COMPETITIVE PAY...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
IT'S A FRIENDLY PLACE TO WORK...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.