At Chick-fil-A Old Bridge, we are looking for experienced hospitality leaders to help grow our team!  We’re looking for leaders who have a passion for hospitality, developing others and are looking career advancement.  Shift leaders are a crucial part of our business.  You are the face of the restaurant during your shift and are responsible for ensuring each guest has a remarkable experience. 

Being our Shift Leader requires you to work fast-paced in our high volume restaurant. Shift Leader runs shifts in the front-of-house or back-of-house, helps train employees, and supports the Manager in Charge for each shift. While the Shift Leader is a management position, we expect our managers to be willing to help in all areas of the restaurant.

PAY TYPE: $15 - $17/hr, commensurate with experience

POSITION TYPE:

• Full-Time

• Overtime available

• Must be available to work most Saturdays

OUR BENEFITS:

• Health Insurance with Employer Contribution

• Flexible Schedules

• Access to $2500 per year Scholarships

• Food Discounts

• Advancement Opportunities with training, certifications, and professional development

• Fun, Energetic Work Environment

QUALIFICATIONS:

• Must be 18 or older

• ServSafe certification a plus

• Knowledge of restaurant accounting and supply chain functions is a plus

• Excellent communication skills, verbal and written

• Proven leadership experience with the ability to develop, motivate and encourage team members

• Work and lead well in a fast-paced and high-energy environment

• Knowledge of and adherence to food safety standards

• Possess a high level of integrity and honesty

• Positive, responsible, accountable, polite, and organized

• Ability to multitask

• Basic computer and Ipad competency including Word and Excel

• Must be comfortable working outside

• Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, stand, and lift heavy objects, as needed

• Team-oriented, adaptable, dependable, and strong work ethic

• Customer Service-Oriented

RESPONSIBILITIES:

• Run shifts without any supervision

• Supports the senior leadership team by completing any delegated tasks

• Organize personnel on shift, and challenge the team to strive for excellence for hospitality, speed of service and cleanliness of the restaurant

• Takes action to solve customer issues or complaints as they arise

• Execute proper security and cash handling procedures with team

• Leads by example, using our CORE 4 model to serve guests: make eye contact, share a smile, speak enthusiastically and make a connection

• Communicates employee performance and policy/procedure violations to the Senior Leadership Team

• Maintains a positive working relationship and treats all reporting employees with respect while providing them with direction and feedback

• Serves as subject matter expert for all tasks for the specific area the Shift Supervisor oversees

• Responsible for inventory & facilities management

• Complete understanding of each key position for all shifts in both the front and back of the store

• All other duties as assigned

REQUIRED SKILLS:

• Must display optimism and a positive attitude

• Takes initiative and provides hospitality

• Self-leader committed to personal growth

• Strong problem-solving skills

• Ability to multitask

• Excellent coach, communicator and team builder

• Ability to work at a quick, yet efficient and thorough pace

• Adaptable, dependable, and strong work ethic

• Positive attitude, eager to learn, humble

• Willingness to step outside of job role to assist in other roles

• Customer service-oriented

• Honors and encourages others to follow the visions and values of the restaurant

Thank you for your interest in employment at Chick-fil-A Old Bridge! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.