HOSPITALITY STAFF MEMBER - Part Time
BENEFITS:
Medical & Life Insurance Plans Available
Competitive pay - Flexible hours and closed on Sundays
College Scholarship opportunities & tuition discounts
Advancement opportunities - we love to promote from within!
Generous meal benefits and discounts
WHO WE ARE: Chick-fil-A is a premium, national brand experiencing unprecedented growth and recognized as a customer service leader. At Chick-fil-A Greenwood, we are committed to bringing joy into each other's lives and inspiring a more caring world by providing “Remark”able food and service. Locally, we are committed to having a positive impact on our community & growing together.
WHO WE ARE LOOKING FOR: Our Hospitality Staff are the face of our company and are the first step in providing quality service and hospitality to our guests. They are responsible for positive guest interactions while serving guests in a fast, friendly and efficient manner.
DAILY RESPONSIBILITIES:
Greeting guests, taking orders, suggestively selling, sampling, preparing and refreshing beverages, communicating specific customer needs to kitchen, delivering meals to guests
Cleaning equipment and floors, stocking, preparing store for peak periods
Knowledgeable of menu items and their ingredients and knowledgeable of how products are prepared
Obtaining revenues, issuing receipts, accepting payments, returning the change
Take initiative in resolving guest challenges and involve a leader only when previous methods have been unsuccessful
Engage with our guests by anticipating and responding to their needs through clear and pleasant communication
Maintain a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests
Adhere to hygiene and appearance standards
WHO YOU ARE:
You are passionate about providing excellent customer service
You are a team player and able to multi task
You are a self-starter
You uphold Chick-fil-A’s vision, mission, and values
You build strong and healthy relationships
You confront conflict with kindness and work towards a positive outcome
You communicate clearly
You encourage and positively influence others
You strive for high standards and personal excellence
QUALIFICATIONS:
No restaurant experience is required - we’ll train you!
Must be able to stand on your feet for entire shift
Must use CORE 4 as model to serve our gu