Role Summary

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

General Responsibilities

Read, understand and comply with all parts of the Team Member Handbook

Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

Maintain a clean and safe dining room and restroom environment for guests

Deliver portions that are correct and meet presentation expectations.

Execute FIFO (First In, First Out) model is being followed.

Protect the customer experience by ensuring packaging, food presentation and quality is top level.

Appropriately handle all customer issues and play a positive role in customer recovery.

Show up on time, have a great attitude and work hard for your entire shift.

Constantly improve yourself by finding ways to do your work better and faster.

Proactively pursue the certification process and look for opportunities to be cross-trained.

Be responsible to fill your shift if you are not able work.

Ensure your appearance is in compliance with the Handbook

Be a team player

Display good stewardship and a sense of ownership for the business.

Requirements

Available to work a minimum of 15 hours per week

Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills

Outgoing and fun

Great attitude

Hard working

Dependable

Honest

Demonstrate leadership attributes

Team-player

Positive attitude & role model

Responsive to team’s needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Great verbal communicator

Outgoing/friendly/patient

Desire for ongoing training/education

Detailed & keenly observant

Passion for procedural discipline

Chick-fil-A of Holly Springs

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.

College Scholarships At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.

Company Website: www.chick-fil-a.com