We are seeking a dynamic, organized, and deeply likeable Integrator/COO to partner with our Visionary CEO in scaling a fast-growing Ann Arbor real estate investment and hospitality company. Our 5-year target is bold: invest $30M into Ann Arbor hospitality through creative value-add, grow the internal team from 3 to 12 employees, and build the systems, structure, and culture needed to become the region’s premier experiential STR and boutique-hospitality operator. This role is ideal for a leader with High B, High C, and High D Culture Index traits—a strong communicator, structured executor, decisive operator, and emotionally intelligent team builder. The Integrator will turn the company vision into reality through systemization, operational excellence, talent recruitment, and KPI-driven execution across acquisitions, renovations, design, and property performance. If you excel at turning ideas into action, aligning teams, driving accountability, and leading with strong values, this is your chance to help build something extraordinary. Responsibilities: • Execute the company’s 5-year vision: Break the long-term plan into annual, quarterly, and weekly objectives with clear priorities. • Build the team: Recruit, onboard, manage, and develop talent as the company grows from 3 to 12+ employees. • Implement systems & SOPs: Create workflows, playbooks, and operational procedures across all areas: acquisitions, underwriting, construction, renovations, design, property onboarding, maintenance, and guest operations. • Establish KPI dashboards: Track occupancy, ADR/RevPAR, project timelines, budget adherence, contractor performance, acquisition pipeline, and operational efficiency. • Manage daily operations: Coordinate construction schedules, ensure design execution, drive onboarding of new properties, and maintain high-quality property standards. • Run EOS: Lead L10 meetings, maintain accountability charts, align departments, and ensure consistent communication between the Visionary and the team. • Oversee acquisitions: Support underwriting, due diligence, CapEx planning, and investment analysis. • Optimize hospitality operations: Maintain a consistent, high-quality guest experience across all properties through strong processes, vendor management, and quality control. • Drive culture: Lead with integrity, foster a strong values-based culture, and act as a stabilizing force within the organization. • Continuous improvement: Identify bottlenecks, propose innovative solutions, and elevate operational quality company-wide. Qualifications: • Proven success in a COO, Integrator, Director of Operations, or Operations Leadership role—preferably in real estate, hospitality, construction, or a fast-growth business-driven environment. • Demonstrated ability to scale a company, grow staff, or build organizational structure from the ground up. • Strong alignment with High B (communication), High C (process-focused), High D (driven leader) Culture Index traits. • Excellent project management—comfortable managing multiple renovations, acquisitions, and operational deadlines simultaneously. • Strong financial acumen: budgeting, forecasting, KPIs, underwriting, and feasibility analysis. • Experience building SOPs, systems, and scalable processes. • Talent for hiring, developing, and leading teams. • Tech-forward and comfortable with dashboards, KPIs, and project management tools. • Likeable, trustworthy, emotionally intelligent leader with strong values and high standards. • Passion for hospitality, short-term rentals, design, and creating memorable guest experiences. Compensation: $110,000 - $160,000 yearly
• Execute the company’s 5-year vision: Break the long-term plan into annual, quarterly, and weekly objectives with clear priorities. • Build the team: Recruit, onboard, manage, and develop talent as the company grows from 3 to 12+ employees. • Implement systems & SOPs: Create workflows, playbooks, and operational procedures across all areas: acquisitions, underwriting, construction, renovations, design, property onboarding, maintenance, and guest operations. • Establish KPI dashboards: Track occupancy, ADR/RevPAR, project timelines, budget adherence, contractor performance, acquisition pipeline, and operational efficiency. • Manage daily operations: Coordinate construction schedules, ensure design execution, drive onboarding of new properties, and maintain high-quality property standards. • Run EOS: Lead L10 meetings, maintain accountability charts, align departments, and ensure consistent communication between the Visionary and the team. • Oversee acquisitions: Support underwriting, due diligence, CapEx planning, and investment analysis. • Optimize hospitality operations: Maintain a consistent, high-quality guest experience across all properties through strong processes, vendor management, and quality control. • Drive culture: Lead with integrity, foster a strong values-based culture, and act as a stabilizing force within the organization. • Continuous improvement: Identify bottlenecks, propose innovative solutions, and elevate operational quality company-wide.