Chief Operating Officer

W

Wealthy Group of Companies LLC

Chief Operating Officer

Hollywood, FL
Full Time
Paid
  • Responsibilities

    We are a rapidly growing no-code platform revolutionizing how businesses build custom online databases and web applications. Trusted by thousands of businesses worldwide, our innovative platform empowers organizations to automate processes, manage data, and create tailored software solutions without writing code. Headquartered in Hollywood, Florida, we address critical business challenges, including inefficient tools, project delays, and outdated systems, enabling our clients to achieve seamless collaboration, operational efficiency, and scalable growth. With a dedicated team of 24 employees, we are poised for significant expansion and a potential medium- to long-term exit, offering an exciting opportunity for a strategic leader to shape our future.

    We are seeking an experienced Chief Operating Officer (COO) to lead and oversee all operational aspects of our company, reporting directly to the CEO. Based in our Hollywood, Florida office, the COO will take full ownership of day-to-day operations, driving the company's go-to-market strategy, optimizing inbound sales processes, and streamlining workflows to capture untapped revenue opportunities. This role is pivotal in scaling our SaaS platform, enhancing growth, and positioning the company for a successful exit in the medium to long term. The ideal candidate will bring a proven track record in SaaS operations, with a focus on process optimization, sales efficiency, and strategic leadership, ideally having led a SaaS company to significant growth or a successful sale.

    Responsibilities

    • Strategic Leadership : Collaborate with the CEO to develop and execute the company's strategic vision, aligning operational plans with short- and long-term business objectives to drive growth and profitability.
    • Go-to-Market Strategy : Design and implement a robust go-to-market strategy for our no-code platform, focusing on maximizing market penetration, customer acquisition, and retention through inbound sales channels.
    • Operational Oversight : Take full ownership of all company operations, including sales, customer success, product delivery, and support, ensuring seamless execution and alignment with the company's mission.
    • Inbound Sales Optimization : Analyze and enhance the inbound sales process to address the high volume of leads not currently being closed, implementing strategies to improve conversion rates and maximize revenue.
    • Process Streamlining : Identify inefficiencies in current workflows, automate repetitive tasks, and implement scalable processes to enhance productivity and operational excellence across all departments.
    • Team Management : Lead and motivate a team of 24 employees, fostering a collaborative, growth-oriented culture while maintaining accountability to company policies and goals.
    • Financial Oversight : Partner with the CFO to manage budgets, control costs, and drive financial performance, ensuring resources are allocated effectively to support growth targets.
    • Exit Strategy Support : Contribute to planning and executing a potential medium- to long-term company exit, collaborating with the CEO and stakeholders to position the company for maximum value.
    • Customer Experience : Oversee the alignment of operational processes with customer needs, ensuring high satisfaction and retention through customized portals and efficient service delivery.
    • Performance Monitoring : Utilize data-driven insights and key performance indicators (KPIs) to track operational and sales performance, implementing corrective measures as needed to meet objectives.
    • Stakeholder Relationships : Build and maintain strong relationships with key clients, partners, and stakeholders to support business development and strategic partnerships.
    • Compliance and Risk Management : Ensure compliance with relevant regulations and industry standards, mitigating operational risks to maintain the company's reputation and stability.

    Qualifications

    • Experience : Minimum of 10 years in executive leadership roles, with at least 5 years in a SaaS environment, ideally as a COO or similar role driving operational and sales strategies.
    • SaaS Expertise : Proven track record of scaling a SaaS company, with experience in go-to-market strategies, inbound sales optimization, and process automation. Ideal candidates will have led a SaaS company to significant growth or a successful exit.
    • Operational Excellence : Demonstrated ability to streamline processes, improve efficiency, and manage day-to-day operations in a fast-paced, growth-oriented environment.
    • Sales Acumen : Strong understanding of inbound sales processes, with expertise in converting leads into revenue and addressing challenges related to low close rates.
    • Leadership Skills : Exceptional leadership and team management abilities, with experience leading small to mid-sized teams (20-50 employees) and fostering a high-performance culture.
    • Strategic Vision : Ability to translate high-level strategies into actionable plans, aligning operations with long-term business goals and exit objectives.
    • Analytical Mindset : Proficiency in data analysis, KPI tracking, and performance management, with experience using tools like CRM systems (e.g., Salesforce, HubSpot) and analytics platforms.
    • Communication : Outstanding communication and interpersonal skills, with the ability to build trust with employees, clients, and stakeholders.
    • Education : Bachelor's degree in business administration, operations management, or a related field; MBA or advanced degree preferred.
    • Location : Must be able to work in-person at our Hollywood, Florida office.
    • Industry Knowledge : Familiarity with no-code platforms, database management, or web application development is a plus.

    Compensation

    • Base Salary : $325,000–$350,000 annually, with potential for higher compensation based on experience and proven results.
    • Equity : Equity options available, providing significant upside potential tied to company growth and a potential medium- to long-term exit.
    • Performance Bonuses : Eligibility for performance-based bonuses tied to operational and sales KPIs, with accelerators for exceeding growth targets.